SCC Reliability Coordinator Associate - Senior

AEP; New Albany (OH); On-site; USD 75,000 - 129,000; Full time

Job summary

American Electric Power in New Albany, Ohio, is seeking a System Control Center Reliability Coordinator Associate/Senior track to assist with safe and reliable transmission system operation under supervision. You will coordinate with RTOs and dispatch centers, implement congestion relief measures, monitor voltages, and support outage notifications while maintaining detailed records.

This on-site role requires a technical degree or equivalent experience, a valid driver's license, and readiness

Qualifications

• Two-year degree in Electrical/Electronic Engineering or related field; or High School with 4 years of power system experience.
• SO/PD II test required for SG6/SG7/SG8 tracks.
• Must possess and maintain a valid state driver's license.
• NERC RC/TO certifications and related RTO credentials are expected to advance.
• Ability to follow and clearly communicate instructions; readiness for on-call and shift rotations.

Responsibilities

• Coordinate and communicate with applicable RTOs and operators to mitigate contingencies.
• Arrange congestion relief for overloaded transmission facilities and off-cost generation dispatch as needed.
• Update operating plans and re-run contingency analyses daily.
• Notify management of outages, disturbances, and critical events; monitor system voltages and trigger devices as required.
• Maintain records of activities and ensure reliability during emergencies.
• Work twelve-hour rotating shifts including nights, weekends, and holidays.

Skills

Coordination with RTOs

System monitoring

Emergency response

Documentation & records

Team collaboration

Education

Two-year degree in Electrical/Electronic Engineering

High school + 4 years power system experience

SO/PD II test requirement

Tools

SO/PD II test prep

NERC RC/TO certifications (desirable)

Job description

Job Summary

Working under the direct responsibility and authority of a System Control Center Reliability Coordinator Principal or Sr., assist with limited instruction in overseeing the safe, efficient, reliable operation and coordination of the AEP transmission system across various RTO regions. Assists with the coordination and arrangement of congestion relief on actual or contingent overloaded transmission facilities. Supports, through coordination with the applicable RTO, the arrangement and approval of switching operations and removal of equipment for maintenance of transmission lines and stations. Maintains acceptable AEP transmission system voltage levels. Responsible for developing proper notifications regarding outages and system disturbances to management, DOE, NERC, and FERC as required. This is an intermediate trainee position and does not take any independent real‑time actions. All actions performed that could impact the real‑time system must be performed under the direct supervision by a SCC Reliability Coordinator Principal or Sr.

Job Description

What you’ll do:

• Support the initiation and coordination amongst applicable RTOs, applicable Generator Operators, AEP Generation Dispatch, and the AEP Transmission Dispatch Centers, actions, including implementation of system emergency plans and procedures, required to mitigate actual and contingency loading conditions, voltage collapses, capacity deficiencies, energy deficiencies, and other system emergency conditions.
• Assist in initiating, coordinating, and arranging among applicable RTOs, applicable Generator Operators, AEP Generation Dispatch, and the AEP Transmission Dispatch Centers for congestion relief on actual or contingent overloaded AEP transmission facilities, including arranging for off-cost generation dispatch to relieve local constraints.
• Update daily operating plans with the latest system topology information and re-run contingency analysis on the day’s plan to ensure the plan is kept current and the system is within acceptable system operating limits.
• Communicate canceled or postponed scheduled outages as determined and/or assist with the return to service of facilities already out as needed.
• Assist in the coordination and the restoration of customers and the transmission system following unplanned system emergencies.
• Ensure system reliability is restored as quickly as possible in a safe and efficient manner.
• Assist in monitoring and maintaining real‑time and contingent voltages of the transmission system and request the operation of Transmission system capacitor banks, reactors and other devices to maintain system reliability.
• Monitor the real‑time interchange metering points and enter corrected MW data into the appropriate energy accounting systems when metering data is incorrect or missing.
• Maintain clear and detailed records of all pertinent activities involving the Transmission Systems.
• Initiate notifications to designated management personnel of major interruptions, abnormal conditions and other system emergency conditions.
• Monitor and test communications facilities and report malfunctions to proper personnel for corrective action.

What we are looking for:

• SCC Reliability Coordinator Associate SG6 Education: 2 year Technical degree in Electrical/Electronic engineering OR High School and 2 years experience operating a civil or military power system. Must pass System Operator/Power Dispatching (SO/PD II) test.
• Experience: Entry Level: No experience necessary unless stated above.
• Licenses/Certifications: Must possess and maintain a valid state driver’s license.
• SCC Reliability Coordinator SG7 Education: Two-Year degree in Electrical/Electronic Engineering or related field OR High School and 4 years’ experience operating a power system or equivalent military experience.
• Experience: Six (6) months or more experience working as a SCC Reliability Coordinator Associate Or One (1) year working as a Reliability Coordinator (RC) with a NERC sanctioned RC organization, Or One (1) years of relevant work experience as a system operator performing the NERC function of Transmission Operator. Must pass System Operator/Power Dispatching (SO/PD II) test.
• Licenses/Certifications: Must possess and maintain a valid state driver’s license.
• SCC Reliability Coordinator Senior SG8 Education: Two-Year degree in Electrical/Electronic Engineering or related field OR High school and 6 years’ experience operating a civil or military power system.
• Experience: One (1) year or more working as a SCC Reliability Coordinator Or Two (2) years or more experience working as a Reliability Coordinator (RC) with a NERC sanctioned RC organization, Or Two (2) years or more of relevant work experience as a system operator performing the NERC function of Transmission Operator.
• Must pass System Operator/Power Dispatching (SO/PD II) test.
• Licenses/Certifications: Maintain NERC certification at the Transmission Operator (TOP) or Reliability Coordinator (RC) level and any Regional Transmission Organization (RTO) certifications and credentials associated with AEP memberships. Must possess and maintain a valid state driver’s license.
• In addition: Must satisfactorily complete, in such time frames as established by the Company, all required training to advance to the next higher classification within the line of progression or vacate the current classification.
• Must acquire and maintain NERC certification at the Transmission Operator (TOP) or Reliability Coordinator (RC) level and any Regional Transmission Organization (RTO) certifications and credentials associated with AEP memberships. Must acquire NERC certification within 9 months to remain in the Coordinator position.
• Ability to follow and communicate instructions clearly and concisely.
• Work a twelve‑hour uninterrupted rotating shift schedule that consists of nights, weekends and holidays.
• Willingness to accept on call responsibilities and call outs.
• Ability to work under pressure during periods of critical system conditions and to analyze conditions and make proper decisions quickly while dealing with diverse situations simultaneously.
• Must have the ability to effectively work in a team environment and professionally deal with co‑workers, customers and management personnel.
• This position requires a thorough knowledge and use of safety procedures.

Where you’ll work

This role sits on site in New Albany, Ohio.

What you’ll get

• SCC Reliability Coordinator Associate SG6($74,551-$93,188)
• SCC Reliability Coordinator SG7($87,633-$109,544)
• SCC Reliability Coordinator Senior SG8($98,993-$128,689)

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

American Electric Power (On‑Site) $74K- $128K / Year #LI-Onsite #AEPCareers

Compensation Data Compensation Grade: SP20-007 Compensation Range: $74,551.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.