Scattered Site Housing Case Manager

La Casa Norte; Chicago (IL); On-site; USD 40,000 - 44,000; Full time

Job summary

La Casa Norte is seeking a Scattered Site Housing Case Manager in Chicago to support youth and families facing homelessness. This full-time role involves providing housing assistance, facilitating financial stability, and collaborating with various service providers. A strong background in psychology or social work is preferred, along with excellent communication skills and the ability to work both independently and as part of a team.

Benefits

Paid Time Off

Health Insurance

Retirement Savings

Employee Assistance Program (EAP)

Qualifications

• Experience working with homeless and at-risk populations.
• Knowledge of Chicago’s housing and human services systems.
• Ability to work independently and collaboratively.

Responsibilities

• Assist clients in obtaining stable and affordable housing.
• Conduct advocacy for clients to service providers.
• Provide crisis intervention as needed.

Skills

Communication

Advocacy

Crisis Intervention

Collaboration

Education

Bachelor’s or master’s degree in psychology, social work, counseling or a related field

Tools

Computer skills

Job description

Position:Scattered Site Housing Case Manager

Location: Chicago || Corporate Office

Chicago, IL

Remote Status: On-Site

Job Id:152-1

# of Openings:1

Title: Scattered Site Housing Case Manager

Reports To: Permanent Supportive Housing Supervisor

La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.

JOB SUMMARY

La Casa Norte’s Scattered Site Supportive Housing Program provides permanent housing and supportive services to vulnerable youth and families. This full-time, exempt position demands dedication, flexibility, and a passion for community service, with work hours spanning Monday to Friday from 9:00 a.m. to 6:00 p.m., along with the capacity to flex time, occasional weekend shifts and evening hours, and on-call responsibilities, as needed.

RESPONSIBILITIES:

Housing Support and Stability

• Assist clients in obtaining and maintaining stable, safe, and affordable housing in alignment with LCN’s mission, vision, and philosophy of service, adhering to Harm Reduction and Trauma Informed Care frameworks.
• Collaborate with families and individuals, using standard assessment tools to determine program eligibility and service level.
• Conduct advocacy on behalf of clients to public benefit and service providers, such as IDHS, Social Security, schools, etc., via in-person, phone, and/or letter.
• Refer clients to internal and external supportive services as needed, including food pantries, clothing closets, legal aid services, and mental health services, and coordinate these services to provide holistic support.
• Develop and implement client-led service plans that outline clear goals and steps to increase housing stability and financial self-sufficiency.
• Apply clinical skills and knowledge of family systems in case management sessions to intervene or refer as appropriate.
• Provide crisis intervention and mediation for issues related to landlords, family members, and other service providers as necessary.

Financial Independence and Self-Determination:

• Facilitate client's financial independence by helping them increase income through employment and/or benefits.
• Educate clients on effective financial practices, including using financial institutions, credit, payday loan alternatives, and credit repair services.
• Request financial assistance for security deposits and rental assistance as needed.
• Attend weekly staff meetings and other staff trainings.
• Participate in La Casa Norte’s fundraising events as needed.
• Utilize a team approach to develop new programs.
• Assist with data collection and completion of program reports.
• Perform other duties as required.

Qualifications:

• Bachelor’s or master’s degree in psychology, social work, counseling or a related field.
• Knowledge of and familiarity with family systems.
• Prior experience working with homeless and at-risk populations desired.
• Familiarity with Chicago’s housing and human services systems.
• Excellent written and oral communication skills, with the ability to facilitate group sessions.
• Ability to work independently and collaboratively in a team environment.
• Proficient in the use of computers, research tools and database systems.
• Valid driver’s license, proof of insurance, and access to a reliable vehicle.

Preferred Qualifications:

• Proficiency in Spanish and English.

Compensation and Benefits Package Includes:

• Paid Time Off: 14 vacation days per year.
• Personal Days: 7 personal days per year (may be carried over into the following year but must be used by December 31 of that year).
• Holidays: 10 paid holidays annually.
• Sick Leave: 6 sick days per year (up to 20 hours of unused sick time may be carried over year to year).
• Health Insurance: Medical coverage through Blue Cross and Blue Shield of Illinois (HMO or PPO options available).
• Dental and Vision Insurance: Comprehensive coverage options available.
• Retirement Savings: 403(b) retirement savings plan.
• Life Insurance: $25,000 in basic term life insurance (provided at no cost to the employee).
• Disability Insurance: Long-term disability insurance (provided at no cost to the employee).
• Flexible Spending Accounts (FSA): Options for pre-tax savings on eligible healthcare, transit, and dependent care expenses.
• Employee Assistance Program (EAP): Confidential support and resources for employees.
• Payroll: Direct deposit payroll for convenience.

All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, age, veteran status, national origin, or disability. LCN will consider requests or exceptions to job duties based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.

Pay Range:$40,804.00 - $43,864.30 per year