Scalehouse Attendant

WM (Waste Management); Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Stock options

Education assistance

Job summary

WM (Waste Management) is seeking a Customer Service Associate in the Washington, DC area to serve as the first point of contact for customers depositing waste at a WM Facility. You will calculate payments, check loads, and ensure safety by observing rules and PPE requirements.

Typical hours include 4:00am–1:00pm or 9:00am–5:00pm, with every other Saturday; the role offers benefits like medical, dental, vision, 401(k) with match, stock options, and education assistance.

Qualifications

• Customer service and payments experience preferred.
• Ability to follow safety rules and PPE requirements.
• Strong communication and problem-solving skills.

Responsibilities

• Greets customers, directs customers and other traffic, and answers questions accurately.
• Calculates payments for customers.
• Ensures that incoming garbage loads are safe and do not contain any inappropriate material.
• Ensures that customers and employees conduct all business in a safe manner and wear all required PPE.
• Provides general upkeep of the Scale House and completes administrative tasks including filing and reports.
• Performs data entry and minor customer service responsibilities as needed.

Skills

Customer service

Payment processing

Safety awareness

PPE compliance

Education

High School Diploma or GED

Job description

Shift: Monday-Friday, 4:00am-1:00pm or 9:00am - 5:00pm

Every other Saturday, 4:00am - 1:00pm

Pay: $ 19.00 per hour

What is the value of a WM job?

The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family.

• We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.
• We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!
• We Are Committed to Growth: Annual Education Assistance Benefit available for team members.

Who are we? #WeAreWM

I. Job Summary

Serves as the first point of contact for customers depositing waste at a WM Facility; calculates payments, checks loads, and ensures the safety of the customer and other employees through observation of safety rules and regulations.

II. Essential Duties and Responsibilities

• Greets customers, directs customers and other traffic, and answers questions accurately.
• Correctly calculates payments for customers.
• Ensures that incoming garbage loads are safe and do not contain any inappropriate material.
• Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).
• Provides general upkeep of the Scale House.
• Completes all administrative tasks including regular filing, and completes required reports.
• Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Attends company sponsored training and meetings as directed.
• Works overtime as needed.
• Performs other duties as assigned, including data entry and minor customer service responsibilities.
• Approaches all encounters with employees, customers and vendors in a friendly, service oriented manner.

III. Qualifications

B. Preferred Qualifications

High School Diploma or GED (accredited).

IV. Physical Requirements

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.