Scale Service Technician (w/Electrical experience)

American Equipment Inc; Birmingham (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team as a Scale Service Technician, where you'll be instrumental in ensuring the accuracy and reliability of scales in industrial and commercial settings. This role involves installing, calibrating, and maintaining various scales, ensuring compliance with industry standards while providing exceptional customer service. An established industry player offers a competitive compensation package, including health insurance and retirement plans, while fostering a culture of inclusion and belonging. If you're passionate about technology and customer satisfaction, this opportunity is perfect for you!

Benefits

Health insurance

Retirement plans

Paid time off

Educational and tuition reimbursement

Employee assistance program

Company paid disability insurance

Discounts on products and services

Company provided PPE

Maternity and paternity leave

Qualifications

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting skills and knowledge of industry standards.

Responsibilities

• Install, maintain, and calibrate various types of scales.
• Ensure compliance with industry standards and customer satisfaction.

Skills

Scale installation

Calibration

Troubleshooting

Customer service

Physical fitness

Knowledge of industry standards

Valid driver's license

Welding (AC/DC, MIG)

Education

High school diploma or equivalent

Technical or vocational training

Tools

Calibration and measurement equipment

Job description

MTA Weighing Group, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

We are seeking a Scale Service Technician. You will play a crucial role in ensuring the accurate and reliable operation of various types of scales used in industrial and commercial settings. Your responsibilities will include installation, maintenance, calibration, and troubleshooting of scales to guarantee precise measurements, compliance with industry standards, and customer satisfaction.

Essential Duties and Responsibilities:

1. Scale Installation: Properly install and set up various types of scales, including industrial, laboratory, and commercial scales, according to manufacturer specifications and industry standards.
2. Calibration: Perform calibration procedures to ensure that scales provide accurate measurements. Adjust calibration settings as needed to meet precision requirements.
3. Maintenance and Repair: Conduct routine maintenance on scales to prevent malfunctions and extend their lifespan. Diagnose and repair scale issues promptly to minimize downtime.
4. Inspection: Inspect scales for wear, damage, and functionality. Identify and address issues related to load cells, display units, and other components.
5. Documentation: Maintain detailed records of service and calibration activities, including calibration certificates, service reports, and parts used. Ensure all work is well-documented and compliant with industry regulations.
6. Customer Interaction: Interact with clients in a professional and courteous manner. Discuss service requirements, provide estimates, and address any concerns or questions related to scale operation.
7. Safety Compliance: Adhere to safety guidelines and protocols to ensure a secure working environment. Prioritize safety when working with heavy equipment and electrical components.
8. Quality Assurance: Ensure that serviced scales meet all quality and regulatory standards. Verify that scales are suitable for their intended applications.
9. Inventory Management: Keep track of spare parts, tools, and equipment required for scale service and maintenance. Replenish supplies as necessary.
10. Training: Stay up-to-date with the latest advancements in scale technology and industry best practices. Participate in training programs to enhance your skills and knowledge.

Skills and Knowledge:

1. Proven experience in scale installation, calibration, and repair.
2. Strong troubleshooting skills and the ability to diagnose and resolve technical issues.
3. Knowledge of industry standards and regulations related to scales (e.g., ISO 9001, NIST Handbook 44).
4. Proficiency in using calibration and measurement equipment.
5. Strong communication and customer service skills.
6. Physical fitness and the ability to lift heavy objects (50 pounds) and work in various environmental conditions.
7. Valid driver's license with satisfactory driving record. Class B (or A) Commercial Drivers License (CDL) a plus.
8. AC/DC, MIG Welding a plus.

Education:

1. High school diploma or equivalent; technical or vocational training in electronics, instrumentation, or a related field is preferred.
2. 2-3 years’ experience in the industry preferred.

What we offer:

We offer a competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.

• Cigna Health Insurance (Kaiser in CA)
• FSA & HSA healthcare employer contribution
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12-wks) and Paternity leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 4% 401K Employer Match, with 6% of your Contribution
• Company Paid Time Off (PTO)
• Company provided PPE
• Discounts on products and services
• Opportunities to network and connect

Our Commitment to Inclusion & Belonging:

At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.