Scale Operator

Mid City Scrap LLC; Westport (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local recycling company in Westport is seeking a Scale Operator responsible for customer interaction, weighing materials, and ensuring compliance with safety protocols. Candidates should be detail-oriented with strong customer service skills and capable of working in an industrial environment. Previous experience in metal recycling is preferred. This role offers a dynamic work setting with safety equipment requirements.

Qualifications

• Previous experience in metal recycling preferred.
• Basic computer proficiency required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and provide guidance on procedures.
• Operate digital scale to weigh vehicles and materials.
• Record weights and material types accurately.

Skills

Customer service skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Description

The Scale Operator is the initial customer contact and is responsible for delivering exceptional service including identifying potential long-term clients and developing relationships with vendors and drivers. This role is also responsible for accurately weighing incoming and outgoing materials. The ideal candidate will be detail-oriented, safety-conscious, and passionate about creating a positive customer experience.

Key Responsibilities

• Greet customers in a friendly, professional manner.
• Provide clear instructions and guidance on yard procedures and safety protocols.
• Operate digital scale to weigh vehicles and materials.
• Record weights, material types, and customer information accurately in the system.
• Issue scale tickets and ensure proper documentation for all transactions.
• Ensure compliance with company policies and local/state regulations.

Requirements

• High school diploma or equivalent.
• Previous experience in metal recycling preferred.
• Strong customer service and communication skills.
• Basic computer proficiency (Microsoft Office, POS systems, etc.).
• Ability to multi-task and work in a fast-paced environment.

Working Conditions

• Work is performed in an industrial environment with exposure to noise, dust and varying temperatures.
• Requires standing for extended periods.
• Capable of lifting up to 50lbs occasionally.
• Use of personal protective equipment is mandatory.
• Work is performed in an industrial environment with exposure to noise, dust, and varying temperatures.
• Requires standing for extended periods.
• Capable of lifting up to 50 lbs. occasionally.
• Use of personal protective equipment (PPE) is mandatory.

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

All U.S. applicants must be 18 years of age.

An offer of U.S. employment is contingent on the satisfactory completion of a post-offer drug screen and background check.

As an Equal Opportunity Employer, we do not discriminate based on race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state, or federal law.