Scale Operator

North Texas Municipal Water District; Parkway (MO); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Pension plan

Job summary

North Texas Municipal Water District (NTMWD) is seeking a Scale Operator to accurately weigh trucks, manage transactions, and enforce landfill policies while delivering strong customer service. The role supports regulatory compliance and requires attention to detail and reliability.

You will interact with customers, maintain records, and assist with site operations. The position offers competitive pay and benefits as part of NTMWD's commitment to a safe, efficient regional system.

Qualifications

• Must possess a high school diploma or GED.
• Basic math skills to calculate weights and fees.
• Ability to operate computer systems and process transactions.
• Excellent communication and customer service skills.

Responsibilities

• Weigh incoming and outgoing trucks to determine the tonnage of solid waste.
• Observe incoming trucks to ensure that solid waste is properly covered and acceptable for receipt at the landfill or transfer station.
• Verify residency or authorization of customers prior to disposal.
• Maintain accurate records, including vehicle identification and transaction information.
• Process customer payments, including credit card transactions, accurately and efficiently.
• Answer telephone inquiries and respond to questions from customers and Member City residents.
• Follow and promote safe work practices at all times.
• Perform general site cleanup and maintenance as directed.
• Ensure delivered waste complies with applicable rules, regulations, and landfill policies.
• Assist with other duties and responsibilities as assigned.

Skills

Basic math skills

Computer literacy

Attention to detail

Communication skills

Safety awareness

Teamwork

Independent work

Education

High school diploma or GED

Job description

North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater and solid waste management services to more than two million people who call North Texas their home. Our culture is deeply ingrained in our core values of Integrity, Trust, Respect, Unity, Service, and Teamwork (ITRUST). Our employees will tell you they feel a sense of purpose and have a daily opportunity to make a positive impact on the cities we serve by helping to provide services that their residents and businesses need to thrive. We offer an array of excellent benefits, including comprehensive health and wellness packages, generous paid time off, professional development opportunities, and a robust pension plan to help secure our employees’ financial future. If you are looking for a rewarding, long-term career where you can make a meaningful impact on the North Texas region, look no further than NTMWD!

Job Description Summary

The Scale Operator is responsible for accurately weighing incoming and outgoing vehicles at the Transfer Stations and landfill, while ensuring proper documentation of all transactions. This role serves as the first point of contact for customers, providing excellent customer service while enforcing landfill policies and procedures. The Scale Operator maintains precise records for regulatory compliance, assists with traffic flow, and communicates effectively with site staff to ensure safe and efficient operations. Attention to detail, reliability, and basic computer skills are essential to succeed in this role.

Job Responsibilities

• Weigh incoming and outgoing trucks to determine the tonnage of solid waste.
• Observe incoming trucks to ensure that solid waste is properly covered and acceptable for receipt at the landfill or transfer station.
• Verify residency or authorization of customers prior to disposal.
• Maintain accurate records, including vehicle identification and transaction information.
• Process customer payments, including credit card transactions, accurately and efficiently.
• Answer telephone inquiries and respond to questions from customers and Member City residents.
• Follow and promote safe work practices at all times.
• Perform general site cleanup and maintenance as directed.
• Ensure delivered waste complies with applicable rules, regulations, and landfill policies.
• Assist with other duties and responsibilities as assigned.

Job Requirements Education & Experience

Must possess a high school diploma or G.E.D.

Knowledge, Skills & Abilities

• Basic math skills to accurately calculate weights and fees.
• Ability to operate computer systems and process transactions, including credit card payments.
• Strong attention to detail to maintain accurate records and verify customer information.
• Excellent communication and customer service skills for interacting with customers, residents, and coworkers.
• Ability to observe and enforce safe work practices.
• Physical ability to perform general site cleanup and handle routine site tasks.
• Knowledge of rules and regulations related to solid waste disposal is preferred.
• Ability to work independently and as part of a team.

Environmental and Physical Working Conditions

Driving a District vehicle for business may be required. Employees required to drive as part of their job duties are responsible for maintaining a current, valid, and vehicle - appropriate driver’ s license of their resident state. This position requires minimum physical exertion with daily lifting requirements up to 10 pounds. Significant finger dexterity required. Working conditions include exposure to weather and odor. Subject to shift work. Activities may include picking up trash, carrying office materials, pulling and pushing file drawers and organizing paperwork.

Compensation Range

Compensation Range $21.77 - $32.22 Compensation Grade 21

Thank you for considering a career with us! We value diversity, equal opportunity, and a positive work environment. We are committed to providing a rewarding and fulfilling career with opportunities for growth and development.

The North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater, and solid waste management services to more than two million people who call North Texas their home. As a regional provider, we work in conjunction with our Member Cities and Customers to provide affordable, safe, and reliable high-quality essential services. We collaborate with the communities we serve on the design and operation of our systems. This regional partnership has reduced costs, facilitated access to water, wastewater, and solid waste services to communities large and small, and streamlined service delivery. We are committed to operating efficiently and responsibly, surpassing state and federal standards for water quality and environmental protection.