Scale Operator

Casella Waste Systems, Inc.; Hamburg (Berks County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Tuition Assistance

Job summary

Casella Waste Systems, Inc. is hiring a Scale Operator to weigh inbound/outbound materials, manage outbound bills of ladings, and verify loads against hauler release numbers. The role emphasizes accurate records, strong customer service, and teamwork within a fast-paced facility.

Ideal candidates have 1–3 years in industrial settings, a high school diploma, and a collaborative mindset. Training and development are available to support growth and industry knowledge.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of related industrial experience preferred.
• Ability to work in a team and communicate effectively with drivers and customers.

Responsibilities

• Weigh inbound and outbound materials and process related paperwork.
• Ensure loading matches release numbers and maintains records accurately.
• Provide excellent customer service to drivers, staff, and customers.
• Coordinate loading/unloading and interface with drivers and haulers.
• Participate in training and contribute to a safe, efficient facility.

Skills

Excellent communication

Customer service

Problem-solving

Team player

Organizational skills

Education

High School Diploma

1-3 years industrial experience

Job description

Position Summary

The Scale Operator, the face of the facility, is responsible for weighing inbound and outbound materials at the facility, processing outbound Bill of Ladings and ensuring that material is being loaded into the vehicle correlates with the release number provided by the hauler.

Hiring Range is $18.00 - $20.00 per hour based on experience

Key Responsibilities

• Follows all company standards procedures, policies and complies with permitted regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Communicates effectively with drivers, customers, and staff to provide efficient service.
• Assists customers by providing excellent customer service to ensure valued and strong customer relations.
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, positioning or moving loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma, 1-3 years of related industrial experience, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. Experience or interest in an environmental and/or sustainability field is preferred. Outstanding relationship management skills, excellent listening, communication, and problem-solving skills are needed. Excellent organizational skills and a positive and professional mind-set are expected.

Attributes

Self-sufficient, team-oriented individual with a strong work ethic, attentive, and results-oriented and is open to personal and professional training and development.

Benefits

• Medical
• Dental
• Vision
• Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways
• and More.