Scale Calibration Technician

MSI Viking; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus up to $550 monthly

Medical, dental, vision insurance

401(k) with company match

Paid time off

Company-paid short-term disability

Continuing education and training

Job summary

MSI-Viking is seeking an experienced Scale Calibration Technician to join our Service team. This role travels to customer locations to calibrate, inspect, troubleshoot, and repair scales and weighing systems, delivering accurate service and a positive customer experience.

The ideal candidate is mechanically inclined, able to work independently, and committed to quality and customer satisfaction across various weighing platforms.

Qualifications

• High school diploma or equivalent required; technical training a plus.
• Experience with scale calibration, weighing systems, instrumentation, or related field preferred.
• Strong mechanical and electrical troubleshooting and ability to follow procedures.

Responsibilities

• Travel to customer sites to calibrate, test, inspect, maintain and repair scales.
• Service bench, floor and counting scales, indicators and related weighing systems.
• Troubleshoot issues, perform repairs, and document service activities.
• Finalize calibration records and customer-friendly reports with accurate data.
• Follow safety procedures and manage multiple service calls with supervision as needed.

Skills

Scale calibration

Troubleshooting

Independent work

Communication skills

Reading technical procedures

Basic computer skills

Travel readiness

Driver's license

Education

High school diploma or equivalent

Technical or vocational training

Tools

Test weights

Calibration equipment

Job description

Job Summary MSI-Viking is seeking an experienced Scale Calibration Technician to join our Service team. This position is primarily responsible for traveling to customer locations to perform calibration, inspection, troubleshooting, preventive maintenance, and repair of scales and weighing systems.

Job Summary MSI-Viking is seeking an experienced Scale Calibration Technician to join our Service team. This position is primarily responsible for traveling to customer locations to perform calibration, inspection, troubleshooting, preventive maintenance, and repair of scales and weighing systems. This role is a great fit for someone who is mechanically inclined, comfortable working independently, and focused on providing accurate, reliable service and a positive customer experience.

Responsibilities

• Travel to customer locations to perform calibration, testing, inspection, preventive maintenance, and repair of scales and weighing equipment
• Service a variety of equipment, including bench scales, floor scales, counting scales, indicators, and other weighing systems
• Troubleshoot mechanical and electronic scale issues and determine appropriate repairs or corrective actions
• Perform calibrations in accordance with company procedures, manufacturer specifications, and applicable quality requirements
• Identify out-of-tolerance conditions and communicate findings and recommendations to customers
• Complete calibration records, service reports, and other required documentation accurately
• Maintain company-issued tools, calibration standards, test weights, and service equipment
• Safely load, unload, transport, and handle calibration equipment and test weights
• Follow company safety procedures and customer-site requirements
• Manage assigned service calls and daily schedules with limited supervision
• Communicate with customers and internal teams regarding service status, repairs, and follow‑up needs
• Maintain a professional and customer-focused approach while working at customer facilities
• Perform other duties as assigned

Required Skills and Experience

• High school diploma or equivalent required
• Technical or vocational training is a plus
• Previous experience with scale calibration, scale repair, weighing systems, instrumentation, electronics, industrial maintenance, or a related technical field preferred
• Mechanical and electrical troubleshooting skills
• Strong attention to detail and accuracy
• Ability to read and understand technical procedures, specifications, and equipment manuals
• Basic computer skills and ability to complete electronic service documentation
• Strong verbal and written communication skills
• Ability to work independently and manage multiple service assignments
• Valid driver’s license and acceptable driving record
• Ability and willingness to travel regularly to customer locations within the assigned territory
• Occasional overnight travel may be required

Physical Requirements

• Ability to regularly stand, walk, bend, kneel, crouch, reach, and work around industrial equipment
• Ability to lift and move tools, test weights, and calibration equipment as required
• Ability to safely load and unload equipment from a company vehicle
• Ability to use carts, dollies, lifting devices, and other material‑handling equipment as needed
• Ability to work in a variety of customer environments, including manufacturing and industrial facilities

Benefits

• Competitive pay based on skills and qualifications
• Opportunity to earn up to a $550 monthly bonus based on applicable productivity and quality criteria
• Medical, dental, and vision insurance
• 401(k) with Company match
• Paid time off
• Company‑paid short‑term disability
• Additional company benefits
• Continuing education and training opportunities

Why Work for MSI-Viking?

Build your career with a company focused on precision, technical expertise, and strong customer relationships. You’ll have the opportunity to work independently in the field while being supported by an experienced service and technical team, develop your skills across a variety of weighing systems, and support customers across multiple industries.