SCADA Support Engineer

SOLV Energy, Inc.; San Diego (CA); On-site; USD 86,000 - 108,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation

Job summary

SOLV Energy, Inc. is seeking a SCADA Support Engineer to provide field support for SOLV SCADA solutions. The role is based full-time in our offices in San Diego, CA or Bend, OR, with on-site responsibilities and occasional remote diagnostics.

You will lead SCADA troubleshooting, assist in DAS installations, document equipment, and work with customers, vendors and field technicians to ensure reliable PV plant communications. The position emphasizes safety, quality and strong communication skills.

Qualifications

• Technical or engineering degree in a related field, or verifiable applicable field experience.
• General knowledge of SCADA system design, setup, commissioning and support.
• Understanding of PV Solar Plant AC and DC electrical design and operation fundamentals.
• Experience with basic PV solar monitoring functions and designs.
• Experience in a customer support role with direct customer interaction.
• Customer escalation and conflict resolution skills desirable.
• Knowledge of Serial RS-232 / RS-485, and Ethernet TCP/IP networking a plus.
• Excellent communications skills.
• Ability to perform scheduled maintenance and respond to system outages during off-hours.
• Understanding of industrial automation protocols (Modbus RTU/TCP, DNP3, OPC UA and DA).
• Understanding diagrams and schematics including but not limited to, power system, networking and control, electrical, mechanical and civil layouts.
• Understanding of power plant operating procedures.
• Ability to work with sub-contractors and field personnel.

Responsibilities

• Technical lead for SCADA troubleshooting and diagnostics including plant controls, data acquisition, field devices, and network issues.
• Support DAS installations and retrofits on existing PV systems as needed.
• Document equipment and PV plant communications network functionality and DAS systems.
• Utilize diagnostic tools to aid in troubleshooting SCADA systems.
• Maintain point of contact to SOLV Energy O&M team for SCADA support requests.
• Identify escalation path requiring SCADA engineering support.
• Coordinate with customers, vendors, and field technicians for on-site and remote troubleshooting.
• Maintain support records and maintenance activity for SCADA devices.
• Contribute to design and requirements for SCADA solutions via voice of customer feedback.
• Develop and maintain support knowledge base for SCADA troubleshooting and diagnostics.
• Deliver service and support to end-users using various third-party software monitoring applications.
• Identify and learn software and hardware used and supported by the organization.

Skills

SCADA system design

Troubleshooting

Customer interaction

Communication

Network knowledge

Education

Technical or engineering degree in related field

Tools

Serial RS-232/RS-485

Ethernet TCP/IP

Modbus RTU/TCP

DNP3

OPC UA

Job description

_ SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. _

Job Description Summary:

The SCADA Support Engineer will provide Field Support for SOLV SCADA solutions.

This role is based full-time in our office in San Diego, CA or Bend, OR. Specific location details and expectations will be discussed during the interview process.

Job Description:

*This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:

• Technical lead for SCADA troubleshooting and diagnostics including but not limited to; plant controls, data acquisition, field level devices, and network related issues.
• Support DAS (data acquisition system) installations and retrofits on existing PV systems on an as needed basis.
• Document existing equipment and functionality as it relates to the PV plant communications network and DAS systems.
• Utilize software based diagnostic tools to aid in troubleshooting of complex plant SCADA systems.
• Maintain point of contact to SOLV Energy O&M team for SCADA technical support requests.
• Identify appropriate escalation path for problems that require SCADA engineering support.
• Coordinate with customers, vendors, and field technicians for on-site and/or remote troubleshooting and diagnostics.
• Maintain support records and maintenance activity for SCADA devices deployed in the field.
• Contribute to the design and requirements for SCADA solutions by providing voice of customer feedback.
• Develop and maintain support knowledge base for SCADA related troubleshooting and diagnostics.
• Deliver service and support to end-users using a variety of third-party software monitoring applications.
• Identify and learn appropriate software and hardware used and supported by the organization.

Objectives or Goals to Measure Performance:

• Adherence to Company policies and procedures
• Understanding of and adherence to safety and quality procedures and practices
• Customer/Client satisfaction
• Improved personal professional growth and education
• Positive project team attitude

Minimum Skills or Experience Requirements:

• Technical or engineering degree in a related field, or verifiable applicable field experience.
• General knowledge of SCADA system design, setup, commissioning and support.
• Understanding of PV Solar Plant AC and DC electrical design and operation fundamentals.
• Experience with basic PV solar monitoring functions and designs.
• Experience in a customer support role with direct customer interaction.
• Customer escalation and conflict resolution skills desirable.
• Knowledge of Serial RS-232 / RS-485, and Ethernet TCP/IP networking a plus.
• Excellent communications skills.
• Ability to perform scheduled maintenance and respond to system outages during off-hours.
• Understanding of industrial automation protocols (Modbus RTU/TCP, DNP3, OPC UA and DA).
• Understanding diagrams and schematics including but not limited to, power system, networking and control, electrical, mechanical and civil layouts.
• Understanding of power plant operating procedures.
• Ability to work with sub-contractors and field personnel.

Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.

_ SOLV Energy Is an Equal Opportunity Employer _

At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.

_ Benefits:_

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range:

$86,256.00 - $107,820.00

Pay Rate Type:

Salary

_ Please be aware that all official communications from SOLV Energy will come exclusively from email addresses ending in @solvenergy.com.Any emails originating from other domains should not be considered affiliated with or authorized by our organizatio __ n. _

SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.

In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.

Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.

Job Number: J14236