SCADA Support, Analyst

MN8 Energy, Inc.; Dallas (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with company match

Hybrid work schedule

Job summary

MN8 Energy, Inc. is seeking an SCADA Support Analyst to join our team in Texas. You will troubleshoot SCADA, DAS, and telecom networks for solar and storage sites, and coordinate with field technicians to resolve issues.

Responsibilities include data integrity, device status, alarms, and coordinating with vendors. Proactive support and on-call rotations are part of the role.

Qualifications

• Technical education or degree in engineering or related field.
• Renewable energy SCADA experience preferred, with electrical/control systems knowledge.
• Experience with site visits, SCADA ops, issue evaluation, O&M environments.

Responsibilities

• Troubleshoot SCADA, DAS, communications, and network issues at solar, storage sites.
• Investigate data loss, alarms, and device status anomalies.
• Support RTACs, PLCs, PPCs, meters, relays, inverters, trackers, weather stations.
• Troubleshoot protocols: DNP3, Modbus, Modbus TCP, OPC UA, serial, TCP/IP.
• Support SCADA platforms (Ignition, N3uron, Kepware, PowerTrack, Smarkia).
• Manage tickets in Salesforce/CSSM and document resolutions.

Skills

SCADA troubleshooting

DAS telecoms

Networking

Modbus/IEC 61850/OPC UA

DNP3/Modbus TCP

Ignition/N3uron/Kepware/PowerTrack

Linux/Debian command line

Fortinet firewalls/VPNs

Field support coordination

Salesforce/CSSM tickets

OT security & change mgmt

Documentation & record keeping

Education

Engineering degree or technical education

Tools

Ignition

N3uron

Kepware

PowerTrack

Smarkia

Job description

MN8 Energy is one of the largest independent solar energy and energy storage owner-operators in the U.S., serving enterprise customers with clean energy and complementary solutions, such as battery storage and EV Charging, to enable an electrified, decarbonized world. Originally founded inside of Goldman Sachs in 2017, our fleet has grown to nearly 4-gigawatts of solar, including 875 projects across 28 states, and over 270 megawatts of battery storage projects, with each project tailored to achieve the bold decarbonization targets and goals of our more than 200 blue-chip customers. MN8 is headquartered in New York with offices in Texas, Florida and Madrid.

Position Overview:

The SCADA Support, Analyst will work in a team environment on various projects related to solar and/or solar plus storage C&I, utility-scale plants. This role involves maintaining, troubleshooting, and improving SCADA and DAS/Telecom networks for fully operational sites. Responsibilities include root cause analysis, major repairs, and coordination with on-site and off-site support for SCADA architecture, DAS platforms, networking, and telecom needs.

As the SCADA Support, Analyst, you will:

• Troubleshoot SCADA, DAS, communications, and network issues at solar, battery storage, and wind sites.
• Investigate lost communications, missing data, alarms, incorrect device status, and control issues.
• Support SEL RTACs, PLCs, power plant controllers (PPCs), meters, protective relays, inverters, trackers, and weather stations.
• Troubleshoot DNP3, Modbus, Modbus TCP, OPC UA, serial communications, and TCP/IP connections.
• Troubleshoot SCADA data, tag mapping, OPC connections, and historian issues.
• Support SCADA platforms such as Ignition, N3uron, Kepware, PowerTrack, and Smarkia.
• Troubleshoot network equipment, including switches, routers, VLANs, IP addresses, and fiber connections.
• Support Moxa computers and gateways running Linux or Debian. Perform basic command-line and network troubleshooting.
• Help troubleshoot Fortinet firewalls, VPNs, and remote access issues.
• Work with contractors, vendors, telecom providers, and field technicians to resolve issues.
• Manage support tickets in Salesforce and CSSM. Document work, track SLAs, provide updates, and confirm issues are resolved.
• Review alarms, event logs, and system logs to find the cause of problems.
• Guide field technicians through troubleshooting and verify repairs.
• Support approved equipment changes, software updates, and SCADA upgrades.
• Help with commissioning, testing, equipment replacements, and site upgrades.
• Keep network diagrams, IP lists, configuration files, and equipment records up to date.
• Follow OT security and change management procedures.
• Participate in assigned after-hours and on-call support.

Our ideal candidate will have:

• Technical Education, relevant experience or degree in engineering or related field
• Preferred experience in Renewable Engineering SCADA systems with a strong understanding of electrical control systems, telecom devices, and substation devices.
• Preferred experience in site visits, SCADA operations, technical issue evaluation, and Operations and Maintenance environments.
• Preferred technical knowledge in industrial automation and DAS/MET stations for microgrids and/or low generation projects.
• Preferred experience with IEC 61850, Modbus, OPC UA, and other control system protocols.
• Familiarity with protective relays, substation, and renewable energy automation systems.
• Preferred experience with SEL RTAC, IED architecture design, and configuration.
• Familiarity with NERC-CIP cyber security standards and IEEE 1547 inverters.
• Preferred experience with OT single-mode fiber optic network design and network troubleshooting tools.
• Strong experience in reviewing commissioning reports and diagnostics analysis.
• Familiarity with FERC, ISO rules, and standards.
• Experience with SCADA software programming, SCADA historians, and MS SQL servers.
• Knowledge of Inductive Automation Ignition 7.x or 8.x software.
• Experience with communication protocols for base-level devices: Modbus, Modbus TCP, OPC, DNP3, SEL Fast Message, IEC 61850, ICCP.
• Preferred experience with automation control systems: RTAC programming, Rockwell PLC, and Control Logix programming.
• Preferred experience with complete SCADA system project life cycles and power utility scale SCADA system development.
• Experience with FAT and SAT testing and documentation.
• Working knowledge of utility meters, substation RTAC, and protection relays.
• Knowledge of managed switches, networking, security, and firewalls.
• Preferred experience with SCADA systems operations, controls narrative, and DAS/control systems.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Demonstrated problem-solving abilities and determination to complete projects.
• Ability to improve processes and create efficiencies.
• High professional ethics and ability to work both independently and in a team.
• Effective interface with cross-functional employee groups at all levels.
• Commitment to quality.
• Ability to work with field technicians, vendors, and internal teams.
• Willingness to learn new equipment and software.
• Willingness to travel to sites when needed and participate in on-call support.

How we set you up for success:

At MN8, we cultivate a culture of equity, through transparency and accessibility, where everyone thrives. We know our most valuable resource is our people. That’s why we offer the following benefits. By investing in you, we know we are investing in the clean energy of tomorrow.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• Paid holidays and floating holidays
• 401(k) with competitive employer match
• Hybrid work schedule including a “work from anywhere” allocation
• Parental leave

MN8 Energy is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.