SC Operations Specialist Personalization Full Time 2nd Shift

Staples; La Vergne (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Inclusive culture with associate-led B

Full-Time and Part-Time benefits

112 Hours of PTO and 7 paid holidays +

Job summary

Staples in La Vergne, TN is seeking a detail‑oriented operations data specialist to support warehouse and distribution activities. You will run reports in WMS and Sunbeam, assist leaders, provide information for reporting and metrics, and analyze data to drive improvements.

You’ll work closely with clerical teams and supervisors to ensure smooth workflows and compliance with SOPs. This role offers a 12:00pm‑8:30pm Monday‑Friday schedule and a $2000 retention bonus paid in two installments.

Qualifications

• 1+ year of basic Microsoft Excel skills.
• 1+ year knowledge of EXE/PKMS/WMS, Galaxy AS/400, Sunbeam, BRIO, Cubiscan.
• Certification in Material Handling equipment or willingness to learn.
• MS Teams experience with Power BI preferred.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Math skills

Verbal and written communication

Data-driven decision making

Team collaboration

Operational coordination

Tools

Excel

EXE/PKMS/WMS

Galaxy AS/400

Sunbeam

BRIO

Cubiscan equipment

AMS software for Cubiscan

Job description

12:00pm-8:30pm/Monday-Friday

$2000 Retention Bonus; $1000 paid at 90 days and $1000 paid at 180 days.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

What you bring to the table

• Significant above average math skills.
• Perceptible verbal, written and communications skills with a focus on detail oriented.
• Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
• Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
• Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.

Qualifications

What’s needed- Basic Qualifications

• 1+ years of basic Microsoft Excel computer skills
• 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
• Certification in Material Handling equipment or willingness to learn

What’s needed- Preferred Qualifications

• Microsoft Access experience preferred
• Knowledge of MS Teams environment preferred including Power BI

We Offer

• Competitive Pay
• Inclusive culture with associate-led Business Resource Groups.
• Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
• perks and benefits