SC Operations Specialist

Staples; Ontario (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive Pay

PTO and holidays

Discounts and 401(k) match

Wellness programs

Job summary

Staples is seeking a detail‑oriented Warehouse Operations Associate for an afternoon-evening shift (2:00pm-10:30pm, Monday-Friday). You will run reports in WMS and Sunbeam, support supervisors, and help drive efficiency through data-driven recommendations.

Work with Clerical, supervisors, and central admin; manage high-touch customer requests, resolve issues, and maintain system upgrades; participate in safety and SOP compliance.

Qualifications

• 1+ years of basic Microsoft Excel computer skills.
• Familiarity with EXE/PKMS/WMS, Galaxy AS/400, Sunbeam, BRIO, Cubiscan equipment and AMS software.
• Certification in Material Handling equipment or willingness to learn.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS/labor systems.
• Assist department leader in managing workflow and communication.
• Provide information to supervisors to meet reporting and metric requirements.
• Communicate information to departmental teams and analyze data for action.
• Maintain system with upgrades or business changes and ensure SOP compliance.
• Coordinate major changes or enhancements to systems and work with cross-functional teams.
• Support operations staff and assist with other warehouse areas as needed.
• Interact with customer service to expedite and resolve high-touch requests.

Skills

Excel

Data analysis

Teamwork

Verbal & written communication

Tools

WMS

Sunbeam

EXE/PKMS/WMS

Galaxy AS/400

BRIO

Cubiscan

AMS software for Cubiscan

Power BI

Job description

2:00pm-10:30pm/Monday-Friday

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

What you bring to the table:

• Significant above average math skills.
• Perceptible verbal, written and communications skills with a focus on detail oriented.
• Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
• Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
• Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.

Qualifications:

What’s needed- Basic Qualifications:

• 1+ years of basic Microsoft Excel computer skills
• 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
• Certification in Material Handling equipment or willingness to learn

What’s needed- Preferred Qualifications:

• Microsoft Access experience preferred
• Knowledge of MS Teams environment preferred including Power BI

We Offer:

• Competitive Pay
• Inclusive culture with associate-led Business Resource Groups.
• Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and moreperks and benefits