SC Operations Specialist

Staples Advantage Canada; Idaho Falls (ID); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Inclusive culture with ERGs

PTO + holidays

401(k) matching

Health and wellness programs

Job summary

Staples Advantage Canada is seeking a data- and operations-oriented warehouse associate to run reports, support workflow management, and analyze data to drive process improvements. You will interact with multiple teams to ensure accurate reporting and optimize system usage.

The role requires proficiency with Excel and warehouse systems, plus the ability to coordinate with supervisors and clerical staff to resolve issues and implement enhancements. On-site exposure and teamwork are essential.

Qualifications

• 1+ years of Microsoft Excel
• Experience with EXE/PKMS/WMS, Galaxy AS/400, Sunbeam, BRIO, and Cubiscan systems
• Certification in Material Handling equipment or willingness to learn
• Preferred: MS Access and Power BI knowledge

Responsibilities

• Run reports in WMS or labor reporting systems
• Assist department leader in workflow management
• Provide information to supervisors to meet reporting and metric requirements
• Communicate information to departmental teams
• Analyze data and develop recommendations for action or improvement
• Maintain systems during upgrades or business changes
• Ensure compliance with systems and SOPs and audit activity
• Coordinate major changes or enhancements to systems
• Work with Clerical support, supervisors, and managers
• Interact with customer service to expedite high touch customer requests and resolve issues
• Provide backup for operations specialist roles and other departments
• Provide backup in various warehouse areas
• Direct associate concerns to department leader

Skills

Math skills

Verbal and written communication

Tools

EXE/PKMS/WMS

Galaxy AS/400

Sunbeam

BRIO

Cubiscan dim calc equipment

AMS software for Cubiscan

MS Teams

Power BI

Job description

1:00pm-9:30pm/Monday-Friday

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

What you bring to the table

• Significant above average math skills.
• Perceptible verbal, written and communications skills with a focus on detail oriented.
• Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
• Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
• Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.

Qualifications

What’s needed- Basic Qualifications

• 1+ years of basic Microsoft Excel computer skills
• 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
• Certification in Material Handling equipment or willingness to learn

What’s needed- Preferred Qualifications

• Microsoft Access experience preferred
• Knowledge of MS Teams environment preferred including Power BI

We Offer

• Competitive Pay
• Inclusive culture with associate-led Business Resource Groups.
• Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits