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A leading company in financial services is seeking a Business Support Manager to provide operational support across their Sustainable Banking Solutions Group and Productivity & Innovation teams. The ideal candidate will have extensive business support experience, strong communication skills, and the ability to initiate and manage projects effectively. This role focuses on leadership support, initiative management, and enhancing team productivity within a dynamic environment.
SBSG COO -Business Support Manager - VP/DIR page is loaded
Job Description:
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Our Global Corporate & Investment Banking business focuses on building long-term relationships with more than 6,000 large U.S. and multinational corporations, financial institutions and financial sponsors. We provide strong advisory expertise, capitalizing on powerful mergers and acquisitions, corporate banking, treasury, debt and equity product expertise to deliver integrated financial solutions.
The Team
The role will support two teams, both the Sustainable Banking Solutions Group and Productivity & Innovation teams within GCIB. The Sustainable Banking Solutions Group COO function is responsible for driving GCIB-wide efforts and connecting across the Enterprise sustainability ecosystem to represent GCIB. This includes:
Contributing GCIB inputs and perspective to Enterprise sustainability efforts and initiatives, developing GCIB infrastructure to support; ensure outcomes focused on enabling banker activity
Supporting cross-GCIB banker and client sustainability content and events; driving sustainability focused governance efforts that manage ESG risk across the business
Providing business strategy and initiative support, data analytics and reporting, and ensure SBSG resourced effectively with SME
The Productivity & Innovation COO function is responsible for driving GCIB-wide efforts to increase efficiency and productivity and manage junior talent. This role will support that team as well. This group is responsible for:
Junior banker initiatives including staffing, professional development, training and engagement
Initiatives span across governance of A&A hours, technology, workflow & processes, training & development, recruiting and culture
The Role:
The role will span across several core responsibilities, ultimately in support of both the Sustainable Banking Solutions Group and Productivity & Innovation teams within GCIB. Key efforts include:
Leadership Support: day-to-day support for the Group Head, including internal and external engagements, presentation development, organizational management, routine management, coordination with senior stakeholders and communications support
Initiative development and management: designing and driving initiatives, managing the broader book of efforts led by various teammates
Teammate Support: COO support for both SBSG and Productivity & Innovation teams, including coordination with Human Resources, access reviews and management, expense management and approvals, employee engagement initiatives, and junior banker management and development; as well as being a key resources for teammates when navigating challenging situations
Tracking deliverables and status of initiatives across both teams
Supporting cross-GCIB junior banker initiatives and coordinating with Human Resources team on key priorities
What we are looking for:
Skills:
5+ years of general business support experience in the financial industry; bachelor’s degree is required
Takes initiative and demonstrates focused desire to drive improvements, including able to deliver results with limited direction and supervision
Professional approach with a clear and logical thought process and attention to detail
Shows initiative and reacts quickly to changes in priorities with the ability to quickly learn new processes and procedures, ability to manage multiple high priority projects at once
Resourcefulness; ability to think creatively to solve problems and anticipate potential questions or issues
Excellent communication skills (including presentation skills) with ability to simplify complex information into messages targeted to both targeted groups and large audiences, including various levels of leadership
Intermediate to advanced Excel and PowerPoint experience
Experience in managing initiatives and achieving successful results
Strong interpersonal skills and emotional intelligence, ability to navigate interpersonal dynamics and support the Group Head in managing the teams
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$100,000.00 - $263,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
Regardless of the position you are interested in, the starting points to building your resume are the same:
1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2.Think about why you can do the job and make a list of your skills that are relative to the job.
3.Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4.Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume
•Do be brief. Resumes should be 1-2 pages in length.
•Do be upbeat and active in your wording.
•Do emphasize what you have done clearly and concretely.
•Do be neat and well organized.
•Do have others proofread and critique your resume. Spell check. Make it error free.
•Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
•Don't be dishonest, always tell the truth about yourself in the most flattering light.
•Don't include salary history or requirements.
•Don't include references.
•Don't include accomplishments that do not support your professional goals.
• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)
•Don't use italics, underlining, shadows or other fancy treatments.
Seven steps to a successful interview
1.Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2.Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3.Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4.Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
5.Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6.Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
7.Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.