SBN - Laundry Master

hollandamericagroup; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

hollandamericagroup in New York seeks a Laundry Master to supervise the laundry team, ensuring a smooth operation and timely, professionally finished linen and fabrics for guests and crew. You will optimize workflows, train staff, and uphold cleanliness and safety standards.

Reporting to the Executive Housekeeper, you ensure adherence to procedures, contribute to guest satisfaction, and maintain inventory control, equipment, and quality of results across all laundry stations.

Responsibilities

• Supervise the laundry team and ensure a smooth operation.
• Ensure all laundry is prepared with a professional finish and in a timely manner.
• Maintain laundry procedures to achieve guest satisfaction.

Job description

To supervise the laundry team and to ensure smooth operation in that all laundry is prepared with a professional finish and in a timely manner.

The Laundry Master plays an integral role in providing the guests and crew with a service and should focus on effectively maintaining the laundry and following procedures in order to receive guest satisfaction.

Reporting relationships

The Laundry Master reports directly to the Executive Housekeeper.