SBDC Sub Center Director (Hybrid Telework Possible)

UNIVERSITY OF MISSISSIPPI; Mississippi; Remote; USD 68,000 - 104,000; Full time

Job summary

The University of Mississippi seeks a Program Manager to oversee the development and implementation of an academic program within the Small Business Development Center. This role involves managing marketing strategies, supervising staff, and ensuring program goals are met within budget and timelines. Applicants should hold a Bachelor’s degree and possess three years of relevant experience. This position offers a dynamic work environment focused on supporting entrepreneurs and enhancing economic growth in Mississippi.

Qualifications

• Bachelor's degree required.
• 3 years of experience in program management including supervisory.
• Experience in marketing and communication strategies.

Responsibilities

• Manages program development and marketing efforts.
• Oversees staff within the program to achieve objectives.
• Develops and implements action plans aligned with strategic goals.

Skills

Marketing

Program Management

Collaboration

Communication

Education

Bachelor's Degree

Job description

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Location:

University, MS, US, 38677

Department: Small Business Development Center (10000909)

Employee Designation: Regular Full-time (Benefits Eligible)

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

The Mississippi Small Business Development Center Network (MSBDCN) is a dynamic, statewide economic development organization with 15 centers strategically located across the Magnolia State. MSBDCN supports aspiring entrepreneurs and small businesses through one-on-one counseling, training, and technical assistance. We manage a range of impactful programs, including SSBCI Technical Assistance, the RISE Center at Ole Miss, Digital Marketing Bootcamps, and ConnectMS.

Collaboration and teamwork are at the heart of everything we do. We work closely with local, regional, and statewide partners to strengthen Mississippi’s entrepreneurial ecosystem. As part of the University of Mississippi community, we engage closely with UM and other institutions to foster innovation and support entrepreneurial success. Our team thrives in a supportive, mission-driven environment where ideas are shared freely and every team member plays a vital role in driving economic growth across the state.

Role Specifications

Below you will find classification and compensation information. For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family - Administration

Sub-Family -Program Coordination

Grade - 10

Min

Mid

Max

$68,682 $85,842 $103,002

Role Summary

Manages the development and implementation of an academic program or set of funded activities. Programs are usually focused to a single purpose, may be scientific, research, educational, or service oriented, and may exist as a subset of an integrated funded program activity. Oversees fiscal and grant planning, program implementation and administration, marketing, and communication.

This position develops and executes marketing plans and promotions for initiatives, projects, and activities. The incumbent develops and implements marketing strategies; performs market research to enhance effectiveness of programs and activities; advises department about communication tools, messages, and approaches to marketing initiatives; and manages the production and distribution of marketing materials.

Examples of Work Performed

• Leads the implementation of the RISE Center to ensure terms of funding grant are achieved.
• Supervises staff assigned to the RISE Center to achieve goals and objectives.
• Provides input and direction for outreach, branding and communication efforts with stakeholders, resource partners and small businesses that would benefit from the services offered through the Center for Growth.
• Leads project management for program implementation of the RISE Center.
• Serves as part of the leadership team for the SBDC network.
• Provides individual instruction and educational support to entrepreneurs and business owners.
• Analyze situations, make recommendations, and educate clients with regard to business plans, market feasibility, financial viability, operations management, and legal structures, as well as other MSBDCN topics.
• Maintains an appropriate level and mix of clients as noted by annual goals and strategic plan objectives.
• Develops and delivers high-quality business training programs that are responsive to the needs of the business community served, provide value to the host institution, and yield impactful results.
• Develops and deploys action plans and marketing plans that align with the organizational strategic plan for the center, tailor to meeting the specific small business needs within the assigned geography, and capitalize on the skills of center personnel.
• Disseminates pertinent information to the business community and host via various media outlets to promote services and highlight work of the center.
• Determines workshop topics, agendas, instructors, instructional materials, location, time, and other resources required.
• Generates curricula for business programs, seminars, conferences, etc. for local business interests.
• Maintains a broad base of business knowledge.
• Develops specific and relevant areas of expertise for business development that contribute the overall program and align with the network strategic plan.
• Directs clients to external sources of business information and assistance, as needed.

Examples of Work Performed Continued

• Serves as an advocate of business development, expansion, retention and referrals in the service area as a visible leader in the local business community and with local stakeholders.
• Ensures that organizational goals and objectives for the center are accomplished in a timely and thorough manner.
• Prepares and executes individual work plans, including professional development initiatives, which align with network strategic objectives.
• Applies knowledge through the development and delivery of new training programs, consulting tools, research projects, co-consulting, and/or other impact measures.
• Supports organizational improvement efforts through active involvement with internal committees, special projects, center reviews and various assessments as directed by the state office.
• Develops and executes plans to meet special project goals.
• Participates in the development and execution of sponsorship acquisition strategies in support of area office and state goals.
• Documents activities via electronic information system in a timely, accurate, and comprehensive manner.
• Maintains client and continuing education files as per SBA and MSBDCN guidelines.
• Prepares Semi-Annual and Annual Reports for submission to the Lead Center.
• Ensures that high impact success stories are available upon request and submits SBA award nomination packages for clients who meet the criteria.
• Serves as a guide and mentor to business counselors and support staff.
• Leads and supports professional development activities for the assigned local office staff and statewide staff, as requested.
• Represents the SBDC State Office, when required.
• Assists in the continued development, implementation, and updating of the organization's strategic plan.
• Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

1. Develops and oversees program plans, budgets, and timelines, ensuring that programs are developed and implemented on time and within budget.
2. Collaborates with faculty and other stakeholders to develop and refine academic program content.
3. Manages program-related data and records, including student records, accreditation reports, and program evaluations, leveraging data to drive continuous improvement in program quality and effectiveness.
4. Leads program marketing and recruitment efforts, working with marketing and communications staff to develop and implement marketing campaigns and recruitment strategies.
5. Serves as a liaison between the program and other departments and stakeholders within the University to ensure effective coordination and alignment of program goals and objectives with broader institutional priorities and strategic plans.
6. Supervises program staff, such as program coordinators, advisors, and administrative support staff.

Education:Bachelor's Degree

Experience:(3) Three Years Experience Including Supervisory Experience

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Minimum Physical Requirements

Physical Requirements: These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis.

Corrective devices may be used to meet physical requirements.

Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds.

Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi