Sbarro - Shift Supervisor

Cumberland Farms; Salina (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Quick Service Restaurant Shift Leader, where you will support daily operations, lead a team, and ensure exceptional guest experiences. Ideal candidates are energetic, team-oriented, and have a passion for food service. Enjoy flexible scheduling, competitive wages, and various employee benefits.

Benefits

Competitive Wages

401K with Company Match

Team Member Discounts

Flexible Scheduling

Tuition Reimbursement

Employee Assistance Program

Qualifications

• 1 year restaurant experience preferred.
• ServSafe / Food Safety certification a plus.

Responsibilities

• Greet guests in a friendly manner.
• Maintain cleanliness and stock levels.
• Assist with food service operations.

Skills

Team-oriented

High energy

Comfortable interacting with guests

Computer skills

Education

High School or GED

Job description

Are you a high energy, outgoing person who loves to help others and work as part of a team? Are you interested in starting a career in food service? Do you thrive in fast paced environments?

Then you may be the perfect addition to our team!

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• 401K with Company Match
• Team Member Discounts
• Flexible Scheduling
• Tuition Reimbursement
• Employee Assistance Program
• Additional benefits for FT team members

Quick Service Restaurant Shift Leaders play a key role in supporting the Restaurant General Manager in the day-to-day operation of the restaurant. The Shift Leader acts as the shift lead in the absence of the Restaurant General Manager or Assistant Manager, training, coaching, and driving team member performance. Responsibilities include providing friendly and professional service to our guests, preparing our products, and maintaining the restaurant's cleanliness and presentation. The role supports the Restaurant General Manager in developing an exceptional guest experience and fostering an engaging work environment aligned with the Company values.

Responsibilities:

1. Greet all guests in a friendly manner to make them feel welcomed and appreciated.
2. Operate the register efficiently and friendly to minimize guest wait time.
3. Maintain the appearance and cleanliness of the location, ensuring stock levels are appropriate, products are fresh, and the food service area is spotless.
4. Assist with food service operations, including food preparation and safety, following Company processes to ensure a consistent guest experience.
5. In the absence of the Store Manager, complete reports, manage product ordering, and handle banking as needed.
6. Lead by example in executing Company values, programs, processes, and policies.
7. Coach team members to achieve service standards, supervise, and coordinate their work fairly and consistently.
8. Provide training, feedback, and coaching to team members, acting as Shift Lead when necessary.
9. Prioritize safety for guests and team members.
10. Perform other duties as assigned by the Restaurant General Manager.
11. Must be able to perform the essential functions of this position with or without reasonable accommodations.

Working Relationships: Restaurant Clerks, Team Members, Shift Leaders, Assistant Manager, Restaurant General Manager, District Manager, Brand Manager, and various Corporate personnel and vendors

Minimum Education: N/A

Preferred Education: High School or GED

Minimum Experience: N/A

Preferred Experience: 1 year restaurant experience

Preferred Licenses/Certifications and Skills: ServSafe / Food Safety certification a plus but not mandatory; Valid Driver’s license (subject to local regulations regarding Food Handlers Certification)

Soft Skills:

• Comfortable interacting with guests and team members
• High energy
• Ability to switch quickly between activities
• Team-oriented; willing to assist others
• Computer skills are helpful

Scheduling: Positions may be part-time or full-time, involving various hours including days, nights, weekends, and holidays, depending on location.

Hours & Conditions: Part-time (up to 29 hours), Full-time (30-40 hours)

Travel: Approximately 5%, including tasks like deposit deliveries to the bank.

Physical Requirements: Ability to lift up to 10 pounds regularly, up to 25 pounds frequently, and up to 40 pounds occasionally; stand and walk for 8 hours; reach, bend, squat, twist, grasp, and work in cooler temperatures. Noise levels are usually moderate.

Other: Specialized attire required, including slip-resistant footwear and brand-standard clothing.