SBA Servicing Officer

Enterprise Bank & Trust; San Diego (CA); Presencial; USD 74.000 - 91.000; Jornada completa

Descripción de la vacante

Enterprise Bank & Trust is seeking a seasoned SBA Servicing Officer to manage the existing SBA loan portfolio under supervision. You will handle deferments, restructures, collateral substitutions and monitor risk ratings while ensuring documents and tax returns are current.

The role requires a Bachelor's degree and about 5 years in financial analysis and SBA loan servicing, with strong customer service, communication, and organizational skills. A bonus eligibility is noted.

Formación

• Bachelor's degree or equivalent from a four-year college or university is required.
• 5 years of relevant experience in financial analysis and SBA loan servicing.
• Strong customer service and communication skills via phone and email.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Ability to perform detail oriented work with high accuracy and manage multiple priorities in a fast-paced department.
• Proficiency with personal computers and related software.

Responsabilidades

• Handle all servicing requests (deferrals, collateral substitutions, restructures and assumptions) requested by a borrower.
• Collect and analyze annual financial information from clients.
• Monitor loans for possible risk rating changes. Monitor SAC reports for classified loans quarterly.
• Ensure financial statements, tax returns, recorded documents and UCC ticklers are current and properly maintained.
• Assist with follow up on any delinquent loan accounts.
• Conduct post-closing audit to comply with credit display and loan authorizations.
• Monitor and maintain performance-based loans according to policy.
• Demonstrate adherence to Bank policies and applicable compliance regulations (BSA/AML/OFAC).
• Promote a harassment-free work environment and contribute to Cyber Security efforts.

Conocimientos

Customer service

Communication

Organization

Detail oriented

Multitasking

PC proficiency

Educación

Bachelor's degree or equivalent from a four-year college or university

Descripción del empleo

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title: SBA Servicing Officer

Job Description:

SUMMARY

The position of SBA Servicing Officer under the supervisory direction of the SBA Servicing Supervisor is responsible for maintaining overall compliance of the existing SBA loan portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle all servicing requests (including, but not limited to deferments, collateral substitutions, restructures and assumptions) requested by a borrower.
• Collect and analyze annual financial information from clients.
• Monitor loans for possible risk rating changes. Monitor classified loans on a quarterly basis using the Special Attention Credit (SAC) report.
• Ensure financial statements, tax returns, recorded documents and UCC ticklers are current and properly maintained.
• Assist with follow up on any delinquent loan accounts.
• Conduct post-closing audit to comply with credit display and loan authorizations.
• Monitor and maintain performance-based loans according to policy.
• Demonstrate a satisfactory understanding of and adherence to Bank operational policies and applicable compliance regulations as they relate to the specific job duties assigned.
• Demonstrate a satisfactory understanding of your duties and responsibilities as it relates to the Bank Secrecy Act (BSA), Anti-Money Laundering Act (AML), Patriot Act, and Office of Foreign Assets Control Regulations (OFAC). This includes participating in any required training and promptly complying with all reporting requirements.
• Demonstrate a satisfactory understanding of and adherence to EEO/AA policy; promote a working environment free of harassment of any type.
• Perform the job safely and report potentially unsafe conditions.
• Make a personal contribution to the Bank's Cyber Security efforts through your own observation, suspicion and vigilance. Technology and management controls have a significant impact, but spotting a potential threat is the final line of defense against threats that make it through those other controls.

JOB REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors' degree or equivalent from a four-year college or university.
• 5 years of relevant experience. Experience should consist of financial analyzing and loan servicing of SBA loans.
• Strong customer service skills with ability to communicate effectively with customers via phone and email
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Ability to perform detail oriented work with a high degree of accuracy.
• Ability to handle multiple priorities and tasks while working in a fast paced department.
• Proficiency with personal computers and related software.
• Work involves sitting, occasional walking, and lifting up to 10 pounds.

Pay range for new hires is generally $74,404 - $90,939 annually. In addition, the role is eligible for an annual bonus.

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.