Satisfaction Research Associate - TX/GA/NC English + Spanish Speaking

Activated Insights; Brownsville (TX); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading B2B SaaS company in Texas is seeking a Satisfaction Research Associate to conduct surveys with home care recipients and accurately record their responses. This role offers flexible scheduling, competitive pay starting at $10 hourly, and work-from-home options. Ideal candidates should be detail-oriented with good communication skills, and have the ability to type at least 40 words per minute.

Benefits

Flexible schedule

Paid time off

Monthly bonuses

Work from home options

Qualifications

• High attention to detail.
• Basic computer literacy required.
• Typing speed of at least 40 words per minute.

Responsibilities

• Perform surveys over the phone with home care recipients.
• Accurately type responses to improve care.

Skills

High attention to detail

Excellent communication skills

Typing speed of at least 40 words per minute

Basic computer literacy

Job description

Overview

Activated Insights (formerly HCP) is a B2B software-as-a-service company serving North America's fastest-growing labor market, in-home senior care. As the market leader in North America, our technology, survey, and training solutions are used by everyone from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year.

What Youll Be Doing

• Our Satisfaction Research Associate perform surveys over the phone with home care recipients, their families, and caregivers across the country.
• Accurately type their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

What We Offer

• Flexible schedule that you create (no late nights or weekends)
• 25+ hours per week start at $11 + bonuses
• 16-24 hours per week start at $10 + bonuses
• Raise upon graduating 1st Month Training Program
• Part time 16-40 hours
• 3 days of paid training
• Monthly Bonuses & Incentives
• Work from home options
• Raises every 4 months
• Paid time off

We also offer bilingual Russian and Spanish speaking positions!

Qualifications

• High attention to detail
• Basic computer literacy required
• Typing speed of at least 40 words per minute
• Commitment to efficiency and accuracy
• Previous surveying experience a plus
• Excellent communication skills, both written and verbal