Satisfaction Research Associate - TX/GA/NC English + Spanish Speaking

Activated Insights; Brownsville (TX); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading B2B software company seeks part-time survey respondents to assist the in-home senior care market. Join a supportive team and enjoy flexible schedules, regular raises, paid training, and opportunities for growth while working from home.

Benefits

Flexible schedule

Paid time off

Monthly bonuses and incentives

Three days of paid training

Raises every four months

Qualifications

• Previous surveying experience is a plus.
• Commitment to efficiency and accuracy.

Responsibilities

• Conduct phone surveys with home care recipients, families, and caregivers.
• Accurately record responses to improve care and employee satisfaction.

Skills

Attention to detail

Excellent written and verbal communication skills

Basic computer literacy

Typing speed of at least 40 words per minute

Job description

Activated Insights (formerly HCP) is a B2B software-as-a-service company serving North America's in-home senior care market. As the market leader, our technology, survey, and training solutions are used by a range of organizations, from small businesses to large care providers, impacting the lives of hundreds of thousands of seniors annually.

Are you ready to work at Activated Insights?

• Build a career in SaaS, healthcare technology, and home care with a fast-growing, award-winning company.
• Experience a startup/agency culture with the stability of a company with over 15 years in business.
• Collaborate with major agencies, technology vendors, and healthcare tech organizations.
• Join a company recognized multiple times as a great place to work.

What You'll Be Doing

• Conduct phone surveys with home care recipients, their families, and caregivers nationwide.
• Accurately record responses to be used by home care providers to improve care and employee satisfaction.

What We Offer

• Flexible schedule with no late nights or weekends.
• Part-time roles starting at 25+ hours/week ($11 + bonuses) and 16-24 hours/week ($10 + bonuses).
• Raise after the first month of training.
• Three days of paid training.
• Monthly bonuses and incentives.
• Work from home options.
• Raises every four months.
• Paid time off.

We also offer bilingual positions in Russian and Spanish.

If you seek a meaningful job with supportive colleagues and growth opportunities, we’d love to connect with you.

• High attention to detail.
• Basic computer literacy.
• Typing speed of at least 40 words per minute.
• Commitment to efficiency and accuracy.
• Previous surveying experience is a plus.
• Excellent written and verbal communication skills.