Satellite Installation Technician (Home-Dispatch)

DIRECTV; Honolulu (HI); Remote; USD 33,000 - 37,000; Full time

Benefits offered by this job

Free Premier Package

Free Stream Premier Package

AT&T Discount

Job summary

DIRECTV is seeking an Installation Technician to install and repair equipment from a home-based dispatch, serving customers across the region. You will educate customers on features, ensure services work end-to-end, and promote DIRECTV products during installations.

The role requires driving, working in various spaces (attics, basements, crawl spaces), and handling ladders with safety protocols. Expect a dynamic schedule, weather exposure, and potential travel as needed.

Qualifications

• A valid state driver's license or applicable license, depending on vehicle and state requirements.
• Complete a satisfactory driving record check.
• Willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays.
• May require travel for out-of-area work, including overnight travel.

Responsibilities

• Install and service satellite equipment at customer sites.
• Educate customers on features and functionality of the services.
• Verify services are working and demonstrate, sell and bill video service while engaging with customers.
• Perform work in buildings, attics, basements, and crawl spaces (bending, kneeling, stooping, etc.).
• Use a company PC to retrieve and complete orders.
• Work outside in all types of weather with appropriate safety gear and procedures.
• Drive a company vehicle or report directly to the work location.

Skills

Customer service

Installation

Driving

Safety compliance

Job description

DIRECTV is seeking an Installation Technician to install and repair equipment from a home-based dispatch, serving customers across the region. You will educate customers on features, ensure services work end-to-end, and promote DIRECTV products during installations.

The role requires driving, working in various spaces (attics, basements, crawl spaces), and handling ladders with safety protocols. Expect a dynamic schedule, weather exposure, and potential travel as needed.