Home-Dispatch Installation Technician - $5K Bonus

DIRECTV; Boise (ID); Remote; USD 33,000 - 37,000; Full time

Benefits offered by this job

Free DIRECTV Premier Package with free

Free DIRECTV STREAM Premier Package

25% off AT&T Cell Phone Service

Job summary

DIRECTV is seeking an Installation Technician who will dispatch from home to serve customers, install and repair equipment, educate customers on features, and ensure services are working. You’ll operate in varied environments, including buildings, attics, basements, and crawl spaces, while promoting DIRECTV services.

The role emphasizes safe operation, customer service excellence, and the ability to work a flexible schedule, including nights, weekends, and overtime where required.

Qualifications

• A valid state driver's license, commercial license, or chauffeur’s license, whichever is applicable.
• Complete a satisfactory driving record check.
• Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required.
• May require travel for out-of-area work which may include overnight travel.
• May require drug testing as mandated by state and federal requirements.
• May require a security check.
• May require ability to drive vehicle with manual gear shift.
• May require working outside in all kinds of weather.
• Must be able to stand for long periods of time.
• Must have Satisfactory results from the Premise Technician Assessment Technical.

Responsibilities

• Working at heights on ladders and raised surfaces to install and service customer satellite equipment.
• Educate customers on the features and functionality of the services.
• Verify all services are working and demonstrate, sell and bill video service while engaging with customers.
• Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc.
• Use a company PC to retrieve and complete orders.
• Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures.
• Drive a company vehicle and/or report directly to work location.

Skills

Customer service

Driving

Job description

DIRECTV is seeking an Installation Technician who will dispatch from home to serve customers, install and repair equipment, educate customers on features, and ensure services are working. You’ll operate in varied environments, including buildings, attics, basements, and crawl spaces, while promoting DIRECTV services.

The role emphasizes safe operation, customer service excellence, and the ability to work a flexible schedule, including nights, weekends, and overtime where required.