SATCS, Operations Supervisor (MSS-2, Level 5)

Federal Aviation Administration; Reading (Berks County); On-site; USD 99,000 - 129,000; Full time

Job summary

Federal Aviation Administration in the United States seeks an Operations Supervisor (MSS-2, Level 5) to lead a terminal-area operations team. You will supervise Air Traffic Control Specialists, plan work, set priorities, and ensure high-quality air traffic control operations within delegated areas of responsibility.

The role requires coordinating with the Air Traffic Manager, addressing employee concerns, and driving performance improvements while maintaining a commitment to diversity and safety

Qualifications

• Experience supervising Air Traffic Control staff or teams.
• Strong leadership and performance management abilities.
• Ability to plan, prioritize, and adjust staffing to meet program objectives.

Responsibilities

• Supervises a staff of Air Traffic Control Specialists assigned to a geographic area.
• Plans and assigns work; sets priorities and schedules; approves leave.
• Evaluates performance and provides counseling and instruction.

Job description

SATCS, Operations Supervisor (MSS-2, Level 5)

• Department: Department of Transportation

Serves as an Air Traffic Control Specialist Operations Supervisor (OS) in a Level 5 terminal facility responsible for planning and directing operations within delegated areas of responsibility.

Key Responsibilities

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings.

Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $99163 – $128913/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.