Satcom Network Engineer - 24/7 Reliability & Ops

AST SpaceMobile; Lanham (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard devices. We seek a Network Engineer to monitor, operate, maintain, and continuously improve complex communications infrastructure in a 24/7 environment.

The role requires strong technical expertise, collaboration across engineering and operations, and a passion for operational excellence.

Qualifications

• Bachelor's degree in engineering, information technology, telecommunications, computer science, or a related technical discipline
• CCNA, Network+, ITIL or equivalent certifications are a plus
• Minimum of 4 years of experience supporting network operations, telecoms, or mission-critical environments
• Experience with network monitoring, troubleshooting, and incident response
• Experience working with cross-functional engineering and operations teams
• Experience in high-availability or large-scale network environments
• Preferred experience in telecommunications, wireless, satellite communications or NOC environments

Responsibilities

• Support the design, implementation, maintenance, and sustainment of network operations infrastructure
• Monitor network health, performance, and service availability across multiple systems
• Support incident management, problem management, monitoring, response, and operational reporting
• Investigate, troubleshoot, and resolve network and service issues with engineering and operations teams
• Escalate and communicate service-impacting issues to stakeholders
• Participate in outage response, service restoration, root cause analysis, and corrective actions
• Develop monitoring procedures and best practices to improve reliability
• Analyze operational reports to identify trends and improvement opportunities
• Collaborate with hardware, software, and operations teams to enhance network performance
• Assist with readiness activities for new technologies and capabilities
• Support training and knowledge-sharing initiatives
• Identify process automation opportunities to improve efficiency
• Maintain operational documentation and records
• Contribute to SLA and KPI achievement

Skills

Network monitoring

Incident response

Cross-functional teamwork

Operational excellence

Education

Bachelor's degree in engineering/IT/CS

CCNA / Network+ / ITIL certifications

Tools

Network monitoring platforms

Ticketing systems

Network performance tools

MS Office (Word/Excel/PowerPoint)

Job description

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard devices. We seek a Network Engineer to monitor, operate, maintain, and continuously improve complex communications infrastructure in a 24/7 environment.

The role requires strong technical expertise, collaboration across engineering and operations, and a passion for operational excellence.