SATCOM IP Network Support Analyst

Leidos; Shiloh (IL); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is seeking a Network Support Analyst to support DISA GIG services at Scott AFB, IL. The role requires a DoD-8570 IAT Level 2 baseline and an active Secret clearance to start. You will work in a 24/7 environment configuring IP networks and SATCOM devices, and assist with incident tickets.

Qualifications include a high school diploma and 2–4 years of related experience, with familiarity in MILSATCOM, iDirect/Linkway/EBEM, and DoD gateways. U.S. citizenship is required.

Qualifications

• DoD-8570 IAT Level 2 baseline certification required at start date.
• Ability to work in a 24/7 operations environment.
• Experience with SAA/GAAs for network configuration is a plus.
• Experience with MILSATCOM encryption devices is a plus.

Responsibilities

• Create and update tickets in DISA ticketing applications to track and resolve issues.
• Monitor network events and element management in real-time 24x7x365.
• Configure routers, switches, firewalls and voice equipment for IP networks.
• Support IP satellite modem configurations and option/boot/RSP file management.
• Remotely access and de-access customers in IP/SATCOM networks.
• Troubleshoot SATCOM and IP network issues with DoD gateways and operators.
• Verify equipment operates in baseline configuration.

Skills

SAA/GAAs

SATCOM encryption

SATCOM architecture

IP network support

iDirect/Linkway/EBEM

Education

High school diploma

Tools

iDirect

Linkway

EBEM

Job description

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Scott AFB, IL.

U.S. citizenship and an active Secret clearance to start.

Primary Responsibilities:

Responsible for assisting with the following duties:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

• Monitor network events and element management failures in real-time on a 24x7x365 basis.

• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

• Remotely access and de-access customers into the IP/SATCOM networks

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

• Verify equipment is operating in the baseline configuration.

• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

• Ability to work in a 24/7 operations environment.

• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

• Currently possess an active Secret security clearance.

• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

• High school diploma and 2-4 years of experience.

GSMO

Original Posting:

September 25, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.