SAQ Barback

Still Austin Whiskey Co.; Austin (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

Still Austin Whiskey Co. in Austin, TX, is seeking a Barback to support bar and service operations in a fast-paced hospitality setting. You will restock, maintain cleanliness, and engage with guests while taking ownership of service needs when required.

In our SAQ environment, Barbacks are guest-facing team members who help run food and beverages, describe menu items, and help ensure accuracy and timing. This role embodies hospitality beyond job titles.

Qualifications

• Availability to work 10-12 hours per week.
• Ability to work in a team-oriented, fast-paced, guest-facing environment.
• Comfort interacting with guests and providing service support.
• Strong attention to detail and cleanliness.
• Ability to multitask and stay calm under pressure.
• Availability to work days, nights, weekends, holidays, and events.
• Must be at least 21 years of age.
• Minimum one year of restaurant, bar, or hospitality experience preferred.
• Must obtain TABC Certification and Texas Food Handler’s Certification on hire.

Responsibilities

• Greet and assist guests warmly and answer basic questions about the menu, food offerings, and beverages.
• Exhibit confidence in the food and spirits menu and describe dishes, drinks, and flavor profiles.
• Maintain awareness of potential allergens and communicate appropriately with guests and staff.
• Take ownership of guest requests when flagged down, including drink or food orders.
• Enter orders into the POS system and ensure proper delivery to guests.
• Assist in running food and beverages to guests with correct presentation and timing.
• Stock and replenish all bar products and service items.
• Wash, polish, and organize glassware and bar tools.
• Maintain cleanliness of bar areas and service stations.
• Monitor bar stock levels and communicate shortages or needs proactively.
• Recognize intoxicated guests and notify bartenders or managers.
• Adhere to all TABC, safety, and sanitation regulations.
• Foster teamwork across departments and support events and opening/closing duties.

Skills

Team player

Guest service

Attention to detail

Multitasking

Calm under pressure

Availability

Age 21+

Job description

Still Austin is the first true grain-to-glass distillery to open in Austin since the end of Prohibition and one of the fastest-growing craft whiskey brands in the United States. Rooted in creativity, craftsmanship, and community, Still Austin is expanding its hospitality footprint through the Still Austin Quarter (SAQ)—a destination featuring a restaurant, lounge, café, welcome center, and event spaces. Hospitality is central to our brand, and every guest interaction reflects our commitment to quality, authenticity, and care.

POSITION SUMMARY

The Barback supports bar and service operations by maintaining product readiness, cleanliness, and organization while also actively engaging with guests and taking ownership of service needs when required . In the SAQ environment, Barbacks are guest-facing team members who are expected to step in, assist, and execute with confidence — whether restocking the bar, running food, answering guest questions, or fulfilling drink or food requests when appropriate.

This role is foundational to seamless service and embodies our belief that hospitality does not stop at job titles .

SUCCESS PROFILE

• Take pride in delivering elevated hospitality , not just operational support
• Demonstrate ownership of the guest experience , especially when guests seek assistance
• Exhibit growing confidence in food, beverage, and spirits knowledge
• Anticipate needs and act proactively rather than redirecting guests
• Maintain exceptional standards of cleanliness, organization, and teamwork
• Thrive in a fast-paced, high-volume environment with flexibility and composure

JOB RESPONSIBILITIES & DUTIES

Guest Experience & Service Support

• Greet and assist guests warmly, answering basic questions about the menu, food offerings, and beverages.
• Exhibit confidence in the food and spirits menu , including the ability to describe dishes, drinks, and flavor profiles accurately.
• Maintain awareness of potential allergens and communicate appropriately with guests and service staff.
• Take ownership of guest requests when flagged down, including drink or food orders, rather than redirecting guests to another team member.
• Accurately enter orders into the POS system when necessary and ensure proper delivery to guests.
• Assist in running food and beverages to guests, ensuring correct presentation and timely service.

Bar Operations & Support

• Stock and replenish all bar products including N/A beverages, alcoholic beverages, ice wells, garnishes, napkins, food items, and service supplies.
• Wash, polish, and organize glassware, bar tools, and service equipment.
• Maintain cleanliness of bar areas, service stations, patio, and surrounding spaces using proper sanitation procedures.
• Monitor bar stock levels and communicate shortages or needs proactively to bartenders or management.

Safety, Compliance & Teamwork

• Recognize guests who may be visibly intoxicated and promptly notify bartenders or managers.
• Adhere to all TABC, safety, and sanitation regulations at all times.
• Foster positive working relationships through clear communication and teamwork across departments.
• Support other teams and assist with events, opening/closing duties, and side work as assigned .

QUALIFICATIONS

Required Qualifications

• Must be available to work 10-12 hours per week
• Ability to work in a team-oriented, fast-paced, guest-facing environment.
• Comfort interacting with guests and stepping into service support as needed.
• Strong attention to detail and cleanliness.
• Ability to multitask and remain calm under pressure.
• Availability to work days, nights, weekends, holidays, and events.
• Must be at least 21 years of age .

Experience & Certifications

• Minimum one (1) year of restaurant, bar, or hospitality experience preferred.
• Must maintain or obtain TABC Certification and Texas Food Handler’s Certification upon hire.

PHYSICAL REQUIREMENTS

• Stand and walk for extended periods (entire shift, often 6-8 hours).
• Lifting or carrying up to 50lbs regularly.
• Move quickly and safely in a fast-paced, crowded environment.
• Tolerate heat and noise in bar areas, outdoor patio and production environments.
• Bend, stoop, kneel, climb, and reach to stock and retrieve supplies.
• Use hands and arms to handle tools and equipment.
• Maintain balance and coordination while carrying trays, bus tubs or cases.