Overview
Role: SAP Vendor Warranty Management Specialist
Location: Florida/ Remote
Duration: Contract
$90/hr
We are seeking an experienced SAP Vendor Warranty Management Specialist with a strong background in Aerospace & Defense (A&D) and MRO operations. The role focuses on enabling organizations to effectively manage vendor warranties for aircraft, engines, and components using ECC. The consultant will design solutions that ensure warranty-covered repairs, vendor recoveries, and compliance with aviation/defense regulations, supporting both operational readiness and cost optimization.
Key Responsibilities
- Solution Design & Configuration
- Configure vendor warranty master data for aircraft parts, LRUs (line-replaceable units), rotables, and engines.
- Link warranty terms to equipment masters, serialized parts, procurement contracts, and NATO part numbers.
- Embed warranty checks within EAM/MRO processes: maintenance notifications, shop repair orders, service entry sheets, and depot-level overhaul activities.
- Enable warranty coverage validation at the time of work order creation, goods issue, or service confirmation.
- Warranty Enforcement in MRO
- Automate warranty eligibility determination during shop visits.
- Manage warranty recoveries from vendors (no-charge repairs, replacement parts, or financial settlement).
- Integration
- Integrate warranty data into procurement contracts and ensure flow-down to suppliers/vendors.
- Work with Engineering, Procurement, and Maintenance teams to capture warranty conditions at source and enforce them during operational use.
- Analytics & Reporting
- Deliver dashboards for active vs. expired vendor warranties across fleets and bases.
- Track vendor performance (response time, recovery value, repeated failures).
- Enable cost avoidance analysis for warranty recoveries (spares, engine shop repairs, depot costs).
Required Skills & Experience
- 5 years SAP experience, with at least 2-3 years in Vendor Warranty, SAP EAM/PM, and MRO operations.
- Strong knowledge of:
- SAP EAM/PM (equipment masters, serialized tracking, maintenance orders).
- SAP MM/Procurement (contracts, POs, vendor master).
- Warranty object modeling for aerospace parts & assemblies.
- Hands-on experience in aircraft/engine/component warranty processes within MRO programs.
- Familiarity with S/4HANA innovations (Fiori warranty apps, embedded analytics).
- Exposure to defense compliance (traceability, auditability, NATO stock/part numbers).
- Candidate should have expertise in following areas (MC-4 or SME level).
- Master Warranty definition pertaining to Technical Objects.
- Calendar-Based & Performance-Based Warranty Alerts.
- Customer/Vendor Contracts, and Over & Above agreements.
- Different Warranty Types Repair, Replacement, Etc.
- Warranty Claims Processing leading to Vendor Invoicing and Customer Billing.
- Should be able to lead design discussions with client SMEs and other stakeholders.
- Should have experience writing detailed Design/Build documents within the Workstreams.
- Configuration Rationale Documents.
- Functional Specifications.
- Test Scripts, etc
Nice to Have
- Experience with SAP iMRO (Aerospace & Defense Add-on) for warranty & repair.
- Prior work on OEM/depot-level repair programs
- Experience with supplier collaboration platforms for warranty adjudication.