SAP TM Functional Consultant, S/4HANA Transportation

Cyber Space Technologies LLC; Forest City (IA); On-site; USD 120,000 - 160,000; Full time

Job summary

Cyber Space Technologies LLC in Forest City, IA, and the Minneapolis area seeks a seasoned SAP S/4HANA TM consultant to own steady-state support within an AMS model. You will manage incidents, minor enhancements, and continuous improvement across planning, execution, settlement, and analytics to ensure stable operations and SLA performance.

Responsibilities include L2/L3 support for SAP TM, triage and RCA, end-to-end TM configuration (orders, tendering, settlement), release management, and

Qualifications

• 5+ years SAP logistics experience with meaningful depth in SAP TM.
• Experience in AMS model with SLA-driven ticketing and RCA.
• Exposure to 3PL, EWM, CPI or integration patterns is a plus.

Responsibilities

• Provide L2/L3 functional support for SAP TM (incidents, service requests, problems, changes) aligned to ITIL/AMS governance.
• Perform triage and root-cause analysis for planning/execution failures (order integration, freight units, planning runs, tendering, event handling, charges).
• Support end-to-end TM processes: order integration, tendering, acceptance/rejection, re-tender, and exception handling.
• Manage minor enhancements/config changes (profiles, planning settings, charge calculation, statuses) including documentation and testing.
• Support TM monitoring: cockpit, message logs, queues, KPIs; reduce repeats via RCA and knowledge articles.
• Collaborate with transport ops, procurement, and finance to refine requirements and backlog.
• Support release management: impact assessment, regression testing, UAT, cutover activities.
• Maintain runbooks, SOPs, process flows, and training materials.

Skills

SAP TM

SAP S/4HANA TM

Incident management

Root-cause analysis

ITIL/AMS governance

Stakeholder management

SLA-driven ticketing

Tools

ServiceNow

Jira

Monitoring tools

Job description

Cyber Space Technologies LLC in Forest City, IA, and the Minneapolis area seeks a seasoned SAP S/4HANA TM consultant to own steady-state support within an AMS model. You will manage incidents, minor enhancements, and continuous improvement across planning, execution, settlement, and analytics to ensure stable operations and SLA performance.

Responsibilities include L2/L3 support for SAP TM, triage and RCA, end-to-end TM configuration (orders, tendering, settlement), release management, and