SAP Successfactors Solution Architect

eTeam Workforce Limited; United States; Hybrid; GBP 114,000 - 150,000; Full time

Job summary

eTeam Workforce Limited is seeking a senior SAP SuccessFactors Solution Architect to deliver architecture, governance and service assurance for the ADM SAP Service. The role focuses on design authority, security, integrations and cross-system impact.

You will work with client teams to ensure solutions align with SAP best practices and enterprise architecture, providing SME guidance and escalation support. This remote role requires travel to client sites as needed and offers exposure to global

Qualifications

• Extensive hands-on SAP SuccessFactors experience at lead/architect level.
• Proven ability to govern solutions across large enterprise landscapes.
• Strong knowledge of integrations, security and non-functional requirements.

Responsibilities

• Act as senior SAP SuccessFactors design authority for ADM service.
• Provide architectural oversight across the SuccessFactors landscape.
• Review changes for security, scalability and supportability.
• Lead incident reviews and guide complex problem resolution.
• Advise on roadmap and integration with SAP and non-SAP systems.

Skills

SAP SuccessFactors

Solution Architecture

Design Authority

Integration expertise

Client-facing

Tools

SAP Integration Suite

CPI

S/4HANA

SAP ERP

APIs

Job description

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Description

Job Title: SAP SuccessFactors Solution Architect

Clearance required: SC cleared

Pay rate: £716 per day all inc. ( PAYE through FCSA umbrella)

Location: Remote with client visits

Job Description:

Provide senior SAP SuccessFactors solution architecture, design authority and service assurance to the client ADM SAP Service.
The role will provide architectural governance across the SuccessFactors landscape, strengthen the existing run capability and act as the senior escalation point for complex solution, integration and service issues.
The Solution Architect will augment, rather than replace, the existing ADM team, providing architectural oversight and senior SME expertise where issues or changes require deeper product knowledge, cross-solution understanding, design assurance or strategic engagement with client.
The role will help strengthen SAP capability within the service, improve solution quality and supportability, address recurring issues and technical debt, and provide client with access to senior SuccessFactors expertise for both immediate service needs and longer-term platform evolution.

Key Responsibilities

Solution Architecture & Design Authority

• Act as the senior SAP SuccessFactors Solution Architect and design authority for the client ADM service.
• Provide architectural oversight across the end-to-end SuccessFactors landscape, including Employee Central, Talent modules, platform capabilities, security, integrations, upstream and downstream systems, and relevant payroll interfaces.
• Review and assure significant solution, configuration and integration changes, ensuring they are architecturally sound, secure, scalable and supportable.
• Ensure solutions remain aligned with SAP recommended practices and the wider client enterprise architecture.
• Review solution designs produced by ADM, project/change teams, SAP or third parties where changes impact the SuccessFactors landscape.
• Maintain and evolve relevant solution architecture principles, key design decisions, integration architecture, technical debt considerations and architectural recommendations.
• Provide architectural input into change and design governance, assessing cross-functional and cross-system impacts before significant changes are implemented.

Service Assurance & Complex Problem Resolution

• Act as the senior SuccessFactors escalation point for complex, high-impact or recurring service issues requiring deeper product or architectural expertise.
• Provide expert intervention, root-cause guidance and architectural recommendations for complex SuccessFactors incidents and problems.
• Identify systemic weaknesses across configuration, integrations, security, data, solution design and operational processes.
• Distinguish between tactical fixes and underlying architectural issues and ensure short-term remediation does not create longer-term supportability or technical debt.
• Participate in major incident and problem reviews where senior SAP SuccessFactors expertise is required.
• Where appropriate, engage SAP product support and escalation channels and constructively challenge proposed resolutions.

Roadmap, Change & Continuous Improvement

• Assess the architectural and operational impact of SuccessFactors releases, upgrades, patches and significant changes.
• Identify technical debt, optimisation opportunities, architectural risks and areas where the service or solution can be improved.
• Advise NATS and the ADM team on the SuccessFactors roadmap, optimisation opportunities and future platform capabilities.
• Provide architectural guidance on the integration of SuccessFactors with the wider SAP and non-SAP enterprise landscape, including SAP Integration Suite/CPI, SAP ERP or S/4HANA and third-party platforms.
• Support development of a sustainable SuccessFactors roadmap balancing immediate service priorities with longer-term architectural direction.
• Provide informed guidance on emerging SAP capabilities, including SAP BTP and relevant SAP Business AI capabilities where applicable to the NATS landscape.

Stakeholder & Capability Leadership

• Act as the senior SuccessFactors architecture contact within the ADM service.
• Engage credibly with senior NATS stakeholders, translating complex technical issues into clear business implications, risks, options and recommendations.
• Work effectively across application management, project/change, enterprise architecture, integration, security and other technical teams.
• Collaborate with SAP and relevant third parties where specialist product or technical engagement is required.
• Coach and knowledge-transfer to the existing ADM team to strengthen SuccessFactors capability and reduce unnecessary dependency on specialist escalation.
• Promote consistent architecture, design and support practices across the service.

Essential Experience

• Significant hands-on SAP SuccessFactors experience at Lead Consultant, SME, Solution Architect or Enterprise Architect level.
• Demonstrable experience acting as a SuccessFactors Solution Architect or Design Authority within a complex enterprise environment.
• Strong functional knowledge of SuccessFactors Employee Central and a broad understanding of the wider SAP SuccessFactors/HXM landscape.
• Ability to operate across multiple SuccessFactors functional areas and understand cross-module dependencies without needing to be the configuration specialist for every module.
• Proven experience supporting complex live SuccessFactors environments, including production issue diagnosis, problem management, architectural remediation and service improvement.
• Strong understanding of SuccessFactors integration patterns, APIs, SAP Integration Suite/CPI and integration with SAP ERP/S/4HANA and third-party platforms.
• Experience developing and reviewing solution architectures, design principles, roadmaps and architectural recommendations.
• Experience of SuccessFactors release management and assessing the impact of SAP's release life cycle on enterprise solutions.
• Strong understanding of security, roles, data, integration and non-functional considerations across SuccessFactors.
• Experience supporting enterprise-scale and/or global SuccessFactors estates.
• Ability to work effectively across application management, project/change, architecture and technical teams.
• Strong client-facing communication and stakeholder-management capability, including engagement with senior stakeholders.

Highly Desirable

• Relevant SAP SuccessFactors professional certification.
• Experience working in complex, regulated or critical-national-infrastructure environments.
• Previous SAP AMS/ADM or comparable live-service experience.
• Experience with SAP BTP and SAP Integration Suite.
• Understanding of SAP Business AI and evolving AI capabilities across the SuccessFactors/HXM portfolio.
• Experience providing design assurance, architecture governance or independent architecture review.
• Experience working across complex SAP and non-SAP integration landscapes.
• Ability to operate effectively across both tactical incident resolution and strategic roadmap conversations.