SAP Solution Manager Functional Consultant

TecTammina; Stamford (CT); Vor Ort; USD 100.000 - 130.000; Vollzeit

Zusammenfassung

A leading IT solutions provider is seeking a Solution Manager Functional SME in Stamford, Connecticut. The ideal candidate will have strong functional knowledge of SAP Solution Manager, extensive experience in Incident Management implementations, and the ability to lead projects effectively. This is a full-time, permanent position offering the chance to contribute significantly to Solution Manager support and SAP implementation projects. Candidates are encouraged to submit profiles via the provided contact email.

Qualifikationen

• Experience as a Solution Manager Functional SME in at least 2 Incident Management implementations.
• Experience with gathering requirements and designing operations solutions.
• Extensive experience in onsite-offshore working models.

Aufgaben

• Lead Solution Manager implementation projects.
• Provide support to SAP implementation and support teams.
• Manage Onsite-Offshore coordination activities.

Kenntnisse

Strong functional knowledge of SAP Solution Manager

Change Request Management (ChaRM)

Integration with ARIS

Incident Management process expertise

IT Service Management features

Knowledge of SAP CRM Service Module

Ausbildung

Bachelor's degree or higher

Jobbeschreibung

Overview

• Full-time
• First IT Solutions

Technical/Functional Skills :

• Strong functional knowledge of SAP Solution Manager with at least 1 end-to-end implementation project and 2 support projects as a Solution Manager Functional SME for the following areas

• Change Request Management (ChaRM)
• Managing Solution Manager Projects and Blueprint
• Integration with ARIS

• Strong knowledge of various Solution Manager Features

• In depth configuration expertise of Incident Management process and IT Service Management features in Solution Manager

• Configuration knowledge of Change Management process (ChaRM), Project Management, Quality Gate Management, integration with HP-ALM and ARIS.

• Knowledge of SAP CRM Service Module is an added advantage.

Experience Required :

• Experience as the Solution Manager Functional SME in at least 2 Incident Management implementations

• Experience with all aspects of Solution Manager implementation including, but not limited to, gathering requirements, designing the future state operations solution, as well as supporting testing and post implementation activities

• Experience with gap analysis and strategic roadmap/blueprint development for Solution Manager

• Extensive experience in Onsite-Offshore working model.

• Involve in Onsite-Offshore coordination activities (handover-takeover, off business hour activity tracking, offshore reporting)

• Provide Solution Manager support to SAP implementation as well as support teams and internal customers/clients

• Please share profiles to mdanish(at)1stitsolutions.com

• Bachelor or higher

• Job Status: Permanent

• Share the Profiles to mdanish(at)1stitsolutions.com

• Contact: 703-349-1004

• Keep the subject line with Job Title and Location

Job Location