SAP Solution Architect

Ingersoll-Rand; North Carolina; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as an SAP Solution Architect, where your expertise in SAP-Salesforce integration will drive innovation and efficiency. This role offers the opportunity to shape technology strategy and design solutions that enhance business processes across various functions. With a commitment to personal ownership and a culture that empowers employees, you will be part of a dynamic team dedicated to making life better for customers and communities. Enjoy a robust benefits package, including health care options, 401(k), and paid time off, while working in a remote capacity with occasional travel. If you're ready to make a significant impact, this position is for you.

Benefits

Health Care Options

Dental and Vision Coverage

Wellness Programs

Life Insurance

401(k) Plan

Paid Time Off

Employee Stock Grant

Qualifications

• 10+ years of SAP implementation experience in large enterprises.
• Proven track record in integrating Salesforce with SAP systems.

Responsibilities

• Implement and manage service management processes.
• Design solutions for service processes and deliver training sessions.

Skills

SAP-Salesforce Integration

Service Management (SM)

Sales and Distribution (SD)

Configuration Skills

Problem Solving

Critical Thinking

Communication Skills

Education

Bachelor’s Degree

Tools

SAP

Salesforce

ABAP

Job description

SF Job Req ID: Must have hands-on expertise with SAP-Salesforce integrations

Job Title: SAP Solution Architect
Location: Davidson, NC, (Remote)

About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview
We are seeking a highly skilled and hands-on SAP Solution Architect specializing in Sales and Distribution (SD) and Service Management (SM) to join our dynamic SAP COE team. The ideal candidate must have a proven track record of successfully mapping and integrating Salesforce with backend SAP, having completed no fewer than two full integration projects. In this critical role, you will drive technology strategy, solution design, and seamless integration between SAP and non-SAP systems, ensuring optimal business processes. Reporting to the Sr. Solution Architect – Order to Cash, you will collaborate with key stakeholders to architect and implement SAP SD and SM solutions across Sales, Distribution, Service Management, Logistics, and Invoicing. A key requirement to be successful in this role is extensive hands-on experience with SAP-Salesforce integration.

Responsibilities:

• Implement and manage service management processes
• Conduct requirements analysis and deliver robust solutions
• Work with business on As-Is processes and solution the To-Be processes
• Design solutions for handling service processes
• Develop functional specification documents for developers to build integration programs.
• Configure and optimize solution quotes, subscription orders, service orders, service contracts, service billing plans, service confirmations, and warranty management modules
• Integrate service management function with Salesforce
• Implement project phases and provide post-go-live support
• Collaborate with key stakeholders and deliver training sessions

Requirements:

• Bachelor’s degree
• Minimum ten years of SAP implementation on SD/SM experience for large global enterprises.
• Proven track record in the manufacturing industry.
• Extensive experience in designing and developing integrations with third-party or other ERP systems.
• Need very detailed level skills in configuring item categories, pricing procedures, billing plans, and revenue recognition.
• High degree of working experience in configuring service order processing
• Knowledge of ABAP is considered an asset in this position

Core Competencies

• Good Communication Skills: Ability to effectively convey ideas and information to others, ensuring clarity and understanding.
• Team Player: Works collaboratively with colleagues, valuing diverse perspectives and achieving common goals.
• Critical Thinking: Capable of analyzing situations, identifying problems, and developing well-informed solutions.
• Problem Solving: Expertise in identifying issues, analyzing root causes, and implementing effective solutions promptly.
• Delivery Commitment: Ensures timely and high-quality completion of tasks and projects, consistently meeting or exceeding expectations.

Travel and Work Arrangements

• Remote US-based position from Charlotte or Davidson, NC, Dallas or Houston, TX, Atlanta, GA, or Orlando, FL
• This position anticipates up to 20% of domestic and international travel.

What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.