SAP Service Line Manager

Lupus Consulting Zrt.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Lupus Consulting Zrt. is seeking an experienced SAP Service Line Manager to lead and grow our core consulting service line. This position involves strategic planning, team management, and ensuring delivery excellence in SAP services. The ideal candidate has over 8 years of SAP consulting experience, strong leadership skills, and the ability to operate in a fast-paced, international environment. Proficiency in German and English, along with a university degree in IT or Economics, is required.

Qualifications

• 8+ years of experience in SAP consulting or delivery environments.
• 5+ years experience in SAP project management or functional team leadership.
• Proven leadership experience managing cross-functional SAP teams.

Responsibilities

• Define and execute the service line’s professional strategy.
• Lead and mentor functional leaders and senior consultants.
• Ensure high delivery standards across projects.

Skills

SAP service delivery

Leadership

Resource management

Quality governance

Communication skills

Education

University degree in IT or Economics

Job description

About the Role

We are looking for an experienced SAP Service Line Manager to lead, grow, and professionalize a core consulting service line. This role combines people leadership, delivery excellence, and close collaboration with sales and operations to ensure high-quality, scalable, and profitable service delivery. The SAP Service Line Manager owns the professional excellence, capability development, and resourcing readiness of the service line, while partnering closely with sales, project managers, and unit managers to support pipeline growth and successful project execution.

Key Responsibilities

Service Line Leadership & Strategy

• Define and execute the service line’s professional strategy in alignment with business goals
• Develop and maintain a strong, future-ready capability portfolio (skills, roles, certifications)
• Act as the professional owner of the service line toward sales, delivery, and leadership

People & Talent Management

• Lead and mentor functional leaders and senior consultants within the service line
• Drive continuous professional development, training plans, and certification paths
• Support recruitment activities, professional interviews, and onboarding
• Foster a strong team culture focused on quality, accountability, and collaboration
• Contribute to performance evaluations, career development, and retention initiatives

Delivery Excellence & Quality

• Ensure high delivery standards across projects (methodology, quality gates, best practices)
• Support estimation, solution shaping, and proposal quality during presales
• Act as an escalation point for professional and capability-related delivery issues
• Safeguard scope, standards, and professional integrity across engagements

Resource & Capacity Management

• Maintain visibility on capacity, skills, and utilization within the service line
• Proactively align resource availability with sales pipeline and delivery demand
• Support bench optimization and workforce planning for growth and expansion
• Enable rapid and quality staffing through structured capability mapping

Sales & Presales Collaboration

• Partner with sales and account teams on opportunity shaping and solutioning
• Contribute to Statements of Work (SoW), effort estimates, and value propositions
• Support account farming, upsell opportunities, and trusted advisor positioning

Governance & Stakeholder Engagement

• Collaborate with Unit Managers, PMO, Architects, and Operations
• Provide regular reporting and insights to Service Line Head and leadership
• Promote transparency on skills, availability, and delivery readiness toward sales

Required Qualifications & Experience

• Experience in SAP / enterprise solution delivery environments
• 8+ years of experience in SAP consulting, delivery, or professional services environments on service provider side
• 5+ years experience on buyer (client) side SAP project management, or functional SAP team leadership
• Exposure to global delivery models and multicultural teams
• Proven leadership experience managing cross-functional or distributed SAP teams (50+ people)
• Strong background in SAP service delivery, resource management, and quality governance
• Budget planning and management for 50+ colleague global organization
• Experience working closely with SAP sales and presales organizations
• Solid understanding of commercial constructs (SoW, estimates, margins, utilization), 10+ SAP bids managed and won over $1MM
• Excellent communication skills with the ability to influence across senior SAP stakeholders
• Ability to operate in a fast-growing, international, and matrix-driven SAP organization
• Living in Hungary, Budapest, or in Germany
• German and English language proficiency on business communication level
• University degree in IT or Economics
• Willingness to travel globally
• Certified in one of the project management methodologies with good standing

Nice to Have

• Coaching or mentoring certification
• Experience building or scaling a service line or practice
• Methodology knowledge (e.g. SAP Activate, Agile, Hybrid delivery models)
• MBA
• Hungarian language