SAP Senior Project Manager - Midwest Market Unit

SAP IT Business Systeme; Chicago (IL); On-site; USD 152,000 - 341,000; Full time

Job summary

SAP is seeking an expert-level leader to drive complex customer programs end-to-end, from scoping to handover. You will orchestrate multiple workstreams, manage risk, and ensure on-time delivery with a customer-first mindset.

You will mentor project managers, shape delivery practices, and champion AI adoption across engagements, using agentic AI tools and rigorous quality checks to sustain long-term value.

Qualifications

• Must manage complex, multi-stakeholder programs and deliver on commitments.
• Strong ability to mentor and uplift teams and delivery practices.
• Proficiency with AI tools and responsible AI usage in engagements.

Responsibilities

• Lead complex customer programs end-to-end from scoping to handover.
• Define scope, schedules, milestones and hold teams accountable to them.
• Drive multi-workstream delivery, managing risks and dependencies.
• Build trusted partnerships with customers and internal stakeholders.
• Maintain rigorous documentation and reporting for alignment.

Skills

Project management

Scope management

Project coordination

Escalation management

Conflict resolution

Customer relationships

Stakeholder management

Mentoring

Delivery best practices

AI tooling

Prompt engineering

AI adoption

PMP certification

Activate certification

Job description

• Full-time
• Compensation: USD 151,900 - USD 340,900 - yearly

Company Description

At SAP, you'll belong to a global community of builders-architects, engineers, analysts and defenders-who share openly, learn continuously, and celebrate impact. You'll have modern tools, communities of practice, and clear growth paths. You'll shape standards, mentor others, and influence strategy through working groups.

Job Description

What you'll bring

This role is for an expert-level leader in complex program delivery and customer engagement. You bring strong communication skills, a collaborative approach, and the creative thinking and learning agility to adapt as the role evolves.

• Proven expertise in project management, scope management, and project coordination across complex, multi-stakeholder programs.
• Skilled at managing escalations and resolving conflict while keeping delivery on track.
• A customer-first approach — you build trusted relationships with senior stakeholders and drive long-term satisfaction.
• Experience mentoring project managers and influencing delivery best practices across teams.
• A hands-on approach to AI — you use agentic AI tools in your daily workflow, quality-check AI-generated outputs, engineer effective prompts, and actively champion AI adoption across your engagements.
• Degree not required for this role.
• PMP and Activate certifications

What you'll build

You will lead complex customer programs end-to-end, from initial scoping through to full plan execution and handover.

• Define project scope, schedules, and milestones — and hold teams accountable to them.
• Drive project implementation across multiple workstreams, managing risks, dependencies, and deliverables.
• Apply time-boxed engagement orchestration to structure delivery phases and maintain momentum.
• Manage team performance and guide project managers through challenges.
• Maintain rigorous document management and reporting to keep all stakeholders aligned.
• Build and sustain trusted partnerships with key customer and internal stakeholders.

Where you belong

At SAP, you will be part of a global customer-facing delivery community that values trust, accountability, and long-term partnership. You will work closely with customers, partners, and internal teams — and grow within a culture that prioritizes customer success and continuous improvement across complex delivery engagements.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target‑based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.