SAP S4 OTC Engineer, Application Development and Maintenance

Cardinal Health; Juneau (AK); Remote; USD 94,000 - 143,000; Full time

Job summary

A healthcare services company is seeking an experienced SAP OTC Specialist to support and maintain SAP S/4HANA processes. The role involves troubleshooting, collaborating with business users, and managing system performance. Candidates should have 4-8 years of relevant experience and a Bachelor's degree in a related field. Benefit offerings include medical coverage, paid time off, and retirement plans.

Benefits

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Health savings account (HSA)

Qualifications

• 4-8 years of experience in SAP OTC, preferably in an S/4HANA environment.
• Hands-on experience with SAP S/4HANA and related modules.
• Experience in defining and assigning Enterprise Structure and Master data.

Responsibilities

• Provide operational support for SAP S/4HANA OTC processes.
• Troubleshoot and resolve issues related to OTC transactions.
• Collaborate with business users to implement process improvements.

Skills

SAP OTC expertise

SAP S/4HANA experience

Order management

Pricing configuration

Integration experience

ABAP debugging

Education

Bachelor’s Degree in Information Technology

Tools

SAP S/4HANA

SAP SD Configuration

Job description

Overview

What Application Development & Maintenance contributes to Cardinal Health. Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities

• Provide day-to-day operational support for SAP S/4HANA OTC processes including order management, pricing, billing, credit management, and delivery processing.
• Troubleshoot and resolve issues related to OTC transactions, ensuring minimal disruption to business operations.
• Collaborate with business users to gather requirements, analyze gaps, and implement process improvements.
• Configure and maintain SAP S4 OTC modules
• Support integration with other SAP modules (MM, FI, SD) and external systems.
• Participate in testing activities including unit testing, integration testing, and user acceptance testing (UAT).
• Document functional specifications, process flows, and user guides.
• Provide training and support to end-users and key stakeholders.
• Monitor system performance and proactively identify areas for optimization.
• Stay updated with SAP S/4HANA innovations and best practices in OTC.

Qualifications

• 4-8 years of experience in SAP OTC, with at least 2 years in an S/4HANA environment, preferred
• Bachelor’s Degree in Information Technology or related field, with course work in SAP or equivalent work experience, preferred
• Hands-on experience on SAP S/4HANA, Available to Promise (ATP) and/or Advanced Available to Promise (AATP), BRF, ARM, allocation and supply protection
• Experience in SAP SD Configuration – Defining & assigning Enterprise Structure, Master data, Sales Order types, Item Categories, Billing Document types, Output determination, Copy Control, Schedule line categories preferred
• Experience in Order Management: Creation of Sales documents - Inquiry, Quotation, Sales order (standard order, rush order, cash sales, service order, returns), Deliveries (outbound & inbound), Billing, Invoicing, Credit memo, Debit memo, Intercompany sales; Configuration and implementation of SAP LE process, covering the complete range of functionalities like master data uploads preferred.
• Experience in Pricing: Condition table, Condition type, Access sequence, Pricing procedure, Condition record, and VOFM Routine preferred
• Should have hands on integration experience with different technologies between SAP to SAP and SAP to Non-SAP systems (BAPI, RFC, Apigee, ODATA is a plus), preferred
• Hands on experience in CIF integration, RBA (Rule Based Availability check), product and location substitution, and back-order processing is preferred
• Any SAP CRM experience is a plus
• ABAP debugging experience is a plus

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Anticipated salary range: $94,900 - $142,380

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/18/2025 — if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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