SAP Program Manager - US Public Services Market Unit

SAP IT Business Systeme; Newtown Square (MD); On-site; USD 152,000 - 341,000; Full time

Job summary

SAP seeks a Program Manager to lead complex S4HANA programs for the US Public Services Market Unit, from scoping to full delivery, with governance, risk management, and stakeholder alignment.

You will coordinate cross-functional teams, manage third-party partners, apply AI-enabled practices, and mentor project managers while upholding rigorous delivery standards. PMP certification and public sector experience are highly valued.

Qualifications

• S4HANA delivery leadership with complex programs.
• Experience across S4HANA workstreams preferred.
• Mentoring project managers and influencing best practices.
• Public sector experience in State, Local, or Education.

Responsibilities

• Lead complex S4HANA programs from scoping to delivery.
• Define scope, schedules, milestones and hold teams to them.
• Coordinate multi-workstreams and external partners.
• Maintain documentation and reporting for stakeholders.
• Drive AI adoption and apply context engineering.

Skills

S4HANA delivery

Program management

Stakeholder management

Communication skills

AI adoption

Education

PMP certification

Tools

Signavio

SuccessFactors

Ariba

Joule

SAP Best Practices

Job description

SAP Program Manager - US Public Services Market Unit

• Full-time
• Compensation: USD 151,900 - USD 340,900 - yearly

What you'll bring

For expert S4HANA delivery leaders with a track record in complex program management. You bring strong communication skills, a collaborative approach, and the creative thinking and learning agility to adapt as the role evolves.

Hands‑on experience leading S4HANA implementations, with a strong grasp of SAP Best Practices and Fit‑to‑Standard.

Preferred experience across S4 workstreams: landscape, client strategy, sizing, transport management, analytics, security, and development.

Skilled at managing escalations and resolving conflict to keep delivery on track.

A customer‑first approach — you build trusted relationships with senior stakeholders.

Experience mentoring project managers and influencing delivery best practices.

A practical approach to AI — you use agentic tools daily, quality‑check outputs, apply context engineering, and champion AI adoption.

PMP certification or willing to get certified within 6 months

Public sector experience in State, Local, or Education departments

What you'll build

You will lead complex S4HANA programs from scoping to full delivery.

Define project scope, schedules, and milestones — and hold teams accountable to them.

Drive S4HANA implementation across multiple workstreams, managing risks and deliverables.

Coordinate work across third‑party sub‑contractors, SAP Custom Development, SAP Global Delivery, SAP Active Global Support, and SAP lines of business including Signavio, SuccessFactors, Ariba, and Joule.

Apply time‑boxed engagement orchestration to structure delivery phases and maintain momentum.

Manage team performance and guide project managers through delivery challenges.

Maintain document management and reporting to keep all stakeholders aligned.

Build trusted partnerships with key customers and internal stakeholders.

Where you belong

At SAP, you will join a global delivery community built on trust, accountability, and partnership. You will work alongside customers, partners, and internal teams who prioritize customer success and continuous improvement.

All your information will be kept confidential according to EEO guidelines.

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business‑critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency

SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target‑based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .