SAP Order-to-Cash Analyst I - Optimize Billing & Delivery

Dairy Challenge; Kansas City (KS); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Dairy Farmers of America is seeking a Business Systems Analyst I focused on Order to Cash and SAP to join the Shared Applications Team. The role involves gathering requirements, configuring SAP processes, and delivering support from design through deployment.

You will collaborate with business users, testers, and external consultants while maintaining governance standards and ensuring timely, accurate data and master data loads. Strong communication and independent work style are essential.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Strong written and verbal communication across stakeholders.
• Ability to work independently and manage multiple projects.

Responsibilities

• Gather requirements and translate them into SAP processes that can be implemented and supported.
• Collaborate with Shared Applications team members or business users in analysis, design, testing, and implementation of technical solutions.
• Translate business requirements into functional specifications.
• Define, gather, and load master data to support applications.
• Follow DFA development, governance, and project management standards.
• Provide day‑to‑day production support and coordinate with consultants.

Skills

Communication skills

Verbal & written

Independent worker

Multitasking

Time management

Leadership

Cross-functional collaboration

Customer service orientation

Overtime flexibility

On-call

English proficiency

Education

Bachelor's degree in supply chain, business, Computer Information Systems, Computer Science, Engineering or related equivalent experience

Job description

Business Systems Analyst I - Order to Cash

#38126

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Company

Dairy Farmers of America

Location

Description

The SAP Business Analyst I will participate in a cross-functional team environment as part of the DFA Shared Applications Team. This position will be responsible for becoming knowledgeable in implementing, maintaining, and enhancing SAP business applications. The primary focus of this position will be Order to Cash. Order to Cash in includes Sales Order Processing, Delivery Processing, Shipment Processing, Billing and associated processes.

The candidate will interact with key business users to configure and enhance SAP business applications as needed to meet business requirements. This includes supporting our project teams, providing input on system design, integration testing, user training, and post go-live support. The candidate will also provide day-to-day production support, including coordination with team members and external consultants. The candidate will follow approved DFA project management and governance standards.

Job Duties and Responsibilities:

• Ability to gather business requirements and transform them into SAP business application processes that can be implemented and supported.
• Coordinate or active participation with Shared Applications team members or business users in the analysis, design, development, documentation, performance testing, and implementation of technical business solutions.
• Work with the business to translate the business requirements into functional specifications.
• Ability to define, gather, and load the master data needed to support applications delivered
• Follow DFA Development, Governance and Project Management standards.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required.

Requirements

Required Minimum Qualifications:

Education and Experience

• Bachelor's degree in supply chain, business, Computer Information Systems, Computer Science, Engineering or related equivalent experience.

Knowledge, Skills and Abilities

• Able to demonstrate written and verbal communications skills with the ability to effectively communicate with business users, stakeholders, technical teams, and various levels of management
• Able to listen and communicate in a clear and concise manner, along with the ability to recognize the audience and tailor communications accordingly
• Able to work independently
• Able to work on multiple projects simultaneously, including the ability to prioritize
• Able to organize time and resources effectively to achieve goals (i.e., organizational skills)
• Able to demonstrate leadership qualities as a self-starter, set direction, and complete assignments
• Able to interact effectively and cooperatively with employees at all levels
• Able to demonstrate strong customer service orientation
• Must be flexible with work schedules and available to work overtime on evenings and weekends, with or without advanced notice
• Strong work ethic with ability and willingness to do ‘what it takes’
• Able to work on-call
• Must be able to read, write, and speak English

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