SAP/ERP Program Manager

ViziRecruiter,LLC.; Salisbury (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Ahold Delhaize USA is seeking an experienced SAP/ERP Program Manager to lead integrated business and technology initiatives. The role drives alignment, manages risks, and ensures delivery of outcomes on time and within budget across multiple IT projects.

You will oversee planning, resource coordination, stakeholder communication, and governance, coordinating with vendor partners to meet cost and schedule targets while maintaining program quality.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 8+ years of experience in project or program management.
• Strong organizational, facilitation, and communication skills.
• Experience managing interdependencies across teams.
• Proficiency in financial management and reporting at both the program and project level.
• Background delivering work in both Agile and Waterfall environments.

Responsibilities

• Support program strategy and define scope, objectives, and deliverables.
• Oversee planning, resource coordination, timelines, and cross team dependencies.
• Track progress, elevate risks, and adjust plans to maintain program alignment.
• Facilitate stakeholder engagement and ensure consistent communication.
• Monitor program level risks, issues, and change impacts.
• Ensure compliance with delivery processes, governance, and quality standards.
• Coordinate with vendor partners and track contract deliverables.
• Create cost plans and forecasts using estimates and resource inputs from cross functional teams.
• Monitor actuals and report variances, outlining mitigation steps to stay within approved thresholds.
• Track and report program financials, highlighting risks such as invoicing issues or other concerns.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

Program management

Stakeholder communication

Cross-team coordination

Agile and Waterfall

Financial management

Risk management

Vendor coordination

Planning and scheduling

Education

Bachelor's degree

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

SAP/ERP Program Manager manages related projects within a program, driving alignment, managing risks, and ensuring successful delivery of business and technology outcomes. This role drives coordinated execution across projects to ensure programs deliver value on time and within defined parameters.

Responsibilities

• Support program strategy and define scope, objectives, and deliverables.
• Oversee planning, resource coordination, timelines, and cross team dependencies.
• Track progress, elevate risks, and adjust plans to maintain program alignment.
• Facilitate stakeholder engagement and ensure consistent communication.
• Monitor program level risks, issues, and change impacts.
• Ensure compliance with delivery processes, governance, and quality standards.
• Coordinate with vendor partners and track contract deliverables.
• Create cost plans and forecasts using estimates and resource inputs from cross functional teams.
• Monitor actuals and report variances, outlining mitigation steps to stay within approved thresholds.
• Track and report program financials, highlighting risks such as invoicing issues or other concerns.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Requirements

• Bachelor's degree or equivalent years of work experience.
• 8+ years of experience in project or program management.
• Strong organizational, facilitation, and communication skills.
• Experience managing interdependencies across teams.
• Proficiency in financial management and reporting at both the program and project level.
• Background delivering work in both Agile and Waterfall environments.

Preferred Qualifications

• Certification in project or program management (e.g., PMP, PgMP, SAFe).
• Demonstrated ability to lead large-scale programs.