SAP ERCS Manager

Socket.dev; Missouri; On-site; USD 120,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture is seeking a senior consultant to lead strategic engagements in the energy retail and customer service space, focusing on digital transformation, customer experience, and operational efficiencies. You will be the primary client contact for senior executives, guiding teams, and driving business impact across multiple projects.

Travel up to 100% may be required to meet client needs. A strong background in SAP, Meter to Cash, and large-scale transformation programs is essential.

Qualifications

• Minimum 5 years of experience in the Utility Industry or Customer Transformation project delivery.
• Minimum 3 years of functional experience with SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Experience in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent work experience (12 years), or 6 years with Associate’s Degree.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation and operational improvements.
• Serve as the primary client contact for senior executives, building trusted advisory relationships.
• Develop and execute strategies to improve client business performance and drive revenue growth.
• Manage project teams and ensure delivery meets quality, timeline, and budgetary targets.
• Lead business development activities by identifying opportunities and representing the Utilities practice in sales pursuits.
• Contribute to thought leadership and stay current on industry trends and regulatory changes.

Skills

Utility industry experience

SAP

Meter to Cash

Lead client engagements

Education

Bachelor's degree

Job description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled,great placeto work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations,Songand Industry X with our deep industryexpertiseto create and deliver solutions and services for our clients. Our purpose is todeliver onthe promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com

InAccenture Consultingwe work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functionalexpertiseissupported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

Within Accenture's Utilities Practice,weuse our deep industryexpertisein digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.

• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.

• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

Key Responsibilities:

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.

• Serve asa primaryclientcontact for senior executives, building trusted advisory relationships and ensuring alignment with client businessobjectives.

• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.

• Manage project teams,guidingjuniormembersandensuringproject delivery meets quality, timeline, and budgetary expectations.

• Lead business development activities byidentifyingnew opportunities, crafting proposals, andrepresentingAccenture’s Utilities practice in sales pursuits.

• Activelycontributeto thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s what you need:

• Minimum of 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

• Minimum of 3 years of functional experience in/with SAP

• Expertise in Meter to Cash operations, functions, and technologies

• Expertisein major Customer Transformation and technology implementations (e.g., CIS replacements)

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points If:

• You have at least 2 years of experience in an advisory or consulting role

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity

• You’vegained the trust of your clients and partnered with them to: design businessprocess, lead design thinking workshops, develop businesscase, deliver agile projects, develop new operatingmodel, manage talent and change, co-create intellectual property

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 09/14/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $94,400 to $293,800
• Cleveland $87,400 to $235,000
• Colorado $94,400 to $253,800
• District of Columbia $100,500 to $270,300
• Illinois $87,400 to $253,800
• Maine $80,400 to $216,200
• Maryland $94,400 to $253,800
• Massachusetts $94,400 to $270,300
• Minnesota $94,400 to $253,800
• New York $87,400 to $293,800
• New Jersey $100,500 to $293,800
• Virginia $87,400 to $270,300
• Washington $100,500 to $270,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

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For details, view a copy of the Accenture Equal Opportunity Statement

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