SAP ERCS Consultant

Accenture; Arlington (VA); On-site; USD 59,000 - 189,000; Full time

Benefits offered by this job

Impactful projects with leadingclients

Collaborative work culture

Competitive compensation and benefits

Job summary

Accenture is seeking a senior consultant to lead strategic engagements in energy retail and customer service, focusing on digital transformation, customer experience improvements, and operational efficiency. The role includes client liaison with senior executives, driving business development, and mentoring project teams across delivery streams.

Travel may be required; a strong background in SAP, Meter-to-Cash, and large-scale transformation programs is essential.

Qualifications

• Minimum of 3 years of experience in the Utility Industry or Customer Service project delivery / transformation.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations and related technologies.
• Experience in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent work experience (12 years); if Associate’s Degree, 6 years of work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service with a focus on digital transformation and operational efficiencies.
• Serve as primary client contact for senior executives, building trusted advisory relationships.
• Develop and execute strategies to improve client business performance and drive revenue growth.
• Manage project teams, guide junior members, ensure delivery meets quality, timeline, and budget.
• Lead business development by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice.

Skills

Utility industry experience

Customer transformation experience

Client relationship building

Education

Bachelor's degree or equivalent (minimum 12 years)

Tools

SAP

Job description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.

• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.

• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

Key Responsibilities:

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.

• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.

• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.

• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.

• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.

• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s what you need:

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

• Minimum of 2 years of functional experience in SAP

• Expertisein Meter to Cash operations, functions, and technologies.

• Expertisein major Customer Transformation and technology implementations (e.g., CIS replacements)

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points If:

• You have at least 2 years of experience in an advisory or consulting role

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity

• You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 09/14/2026.

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $205,800

Cleveland $59,100 to $164,600

Colorado $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Maine $54,400 to $151,400

Maryland $63,800 to $177,800

Massachusetts $63,800 to $189,300

Minnesota $63,800 to $177,800

New York $66,300 to $205,800

New Jersey $68,000 to $205,800

Virginia $59,100 to $189,300

Washington $80,200 to $189,300

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity and Aff...

Accenture is an EEO and affirmative action employer of Females/Minorities/Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

• Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

• The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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