SAP Client Systems Technician (S4S)

By Light Professional IT Services LLC; Vandenberg AFB (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking team dedicated to providing high-quality IT solutions for national defense and space operations. As a Client Systems Technician, you will play a vital role in installing, maintaining, and troubleshooting equipment while ensuring excellent customer service. This position offers the chance to work on innovative projects that support the Guardians and Airmen at key military installations. If you have a passion for technology and a commitment to excellence, this is your opportunity to make a significant impact in a dynamic environment.

Qualifications

• Must possess Security+ certification and have 3-4 years of experience.
• High School plus advanced training required.

Responsibilities

• Install and repair equipment; provide technical assistance and training.
• Perform maintenance and support on systems and software.

Skills

Technical Assistance

Troubleshooting

Customer Communication

System Configuration

Education

High School Diploma

Advanced Training

Tools

Security+ Certification

Integrated Systems

Job description

Company Overview

American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO), are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base. Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

Responsibilities

• The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time.
• Installs, upgrades, and removes products ensuring coordinative engineering field change.
• Assembles, installs, and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components.
• Provides on-site end-user training on system operation, maintenance, and limited troubleshooting.
• Maintains effective customer communications and relations.
• The Customer Service Representative Associate travels frequently to customer sites and performs field technician service duties as assigned.

Required Experience/Qualifications

• Must possess a Security+ certification.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
• Work is checked since errors may cause delay or expense.
• May assist and train less experienced personnel.
• High School plus advanced training, and 3 - 4 years of experience.

Special Requirements/Security Clearance

• Active DoD TS/SCI Clearance.

Physical Demands