SAP BRIM

Teal Insurance Management; Dublin (OH); On-site; USD 100,000 - 150,000; Full time

Job summary

Teal Insurance Management seeks an experienced SAP CRM specialist to deliver end-to-end CRM solutions, including order creation, service issues, and credit/debit/return workflows. You will integrate CRM with Sales & Distribution and external systems, learning quickly how app code interacts with databases and interfaces.

The role requires 7–10 years in SAP CRM, strong troubleshooting, and collaboration with application development teams. Knowledge of ABAP and multiple SAP interfaces is a plus.

Qualifications

• 7–10 years of experience with SAP CRM and related modules.
• Strong verbal and written communication skills.
• Experience with SAP CRM integration to SD and external systems.

Responsibilities

• Provide strong SAP CRM support and implementation experience across the full lifecycle.
• Design, configure and test CRM pricing scenarios and integrations.
• Collaborate with cross‑functional teams including gateway, BW, SMTP and middleware.

Skills

SAP CRM

SD integration

ABAP debugging

IDocs / RFC

EDI / Middleware

SAP BW

Worksoft / ALM / ServiceNow

Gateway / SMTP

APIGEE / GCP / SDFC

SQL / database concepts

Education

Bachelor’s Degree in related field

Equivalent work experience

Tools

SAP CRM

SAP SD

SAP ABAP

IDoc / RFC tooling

Job description

Strong support/implementation experience in SAP CRM · Order creation through CRM, Service Issue and Credit/Debit/ Return · Very good understanding of CRM and Sales & Distribution integration · Integration to other systems like Gateway, BW, SMTP · Experience in designing and developing (good to have) · Ability to learn on the fly and comprehend how application code interacts with database layers, interfaces and ability to consult with various application development teams · Exceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues · Expert in designing and configuration of complex pricing scenarios using Standard · Expert in configuring, implementing and testing of SAP CRM product · Should have knowledge of SD · Able to understand ABAP syntax and to do basic debugging · Functional spec creation, Test scripts preparation, usage of test tools like Worksoft, ALM, valgenesis, ServiceNow, SharePoint etc. · Experience in systems integration of SAP to non-SAP systems (EDI, Middleware tools, APIGEE/GCP, SDFC etc.) · Experience with working on various integrations to SAP such as IDocs, EDI (850, 855, 810 ,832, 844, 856,867,940, 945)., ALE/RFC · Knowledge in ABAP debugging is a plus.

Other Required Skills (limit to 3) · Bachelor’s Degree in related field or equivalent work experience preferred. · At least 7 - 10 years working experience with SAP CRM. · Strong verbal and written communication skills · Good with Microsoft office applications · Good Team management skills · Planning and Organizing skills

Role Descriptions: Strong support/implementation experience in SAP CRMoOrder creation through CRM| Service Issue and Credit/Debit/ ReturnoVery good understanding of CRM and Sales & Distribution integrationoIntegration to other systems like Gateway| BW| SMTPExperience in designing and developing (good to have)Ability to learn on the fly and comprehend how application code interacts with database layers| interfaces and ability to consult with various application development teamsExceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues

Essential Skills: Strong support/implementation experience in SAP CRMoOrder creation through CRM| Service Issue and Credit/Debit/ ReturnoVery good understanding of CRM and Sales & Distribution integrationoIntegration to other systems like Gateway| BW| SMTPExperience in designing and developing (good to have)Ability to learn on the fly and comprehend how application code interacts with database layers| interfaces and ability to consult with various application development teamsExceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues

Keyword:

Skills: Digital : SAP BRIM : CRM| CC| Mediation & Simulation