SAP Basis + Security experience

Sequoia Connect; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Job summary

Sequoia Connect is seeking a SAP Basis + Security Support Specialist to join our global IT ecosystem and support clients' SAP environments from remote locations in the United States. You will manage daily operations, tickets and incidents, ensure SLAs are met, and maintain the stability and security of SAP operations.

Prior experience in SAP Basis and SAP Security is required; knowledge of cloud-native foundations and agile delivery is a plus.

Qualifications

• Proven experience in SAP Basis and SAP Security.
• Strong background in operations support, tickets and SLAs.
• Experience in implementation projects is a plus.
• Advanced English; Spanish is a plus for collaboration.

Responsibilities

• Provide daily operational support for clients' SAP environments.
• Manage tickets and incidents to meet SLAs.
• Ensure stability and security of ongoing SAP operations.
• Focus on operations support rather than new implementation projects.

Skills

SAP Basis

SAP Security

Operational support

Ticket handling

SLA management

Cloud-native foundations

Job description

At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next‑generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

We are currently searching for a SAP Basis + Security Support Specialist:

The Challenge (Responsibilities)

• Provide daily operational support for clients' SAP environments.
• Manage and resolve daily operations issues based on tickets and incidents.
• Ensure all support operations adhere to established SLAs (Service Level Agreements).
• Maintain the stability and security of ongoing SAP operations rather than focusing on new implementation projects.

Your Profile (Requirements)

• Proven experience in SAP Basis and SAP Security .
• Strong background in operations support, managing tickets, incidents, and SLAs.
• Previous experience in implementation projects and architecture is acceptable, provided there is a strong willingness and capability to perform daily operations support.
• High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

• Familiarity with cloud-native foundations or AI coding assistants.

Languages

• Advanced Oral English: For seamless collaboration with global teams.
• Advanced Spanish.

Work Arrangement

• Remote

Requirements

• Focused on operations support for daily client operations, not implementation projects.
• Must have experience in operations support based on tickets, incidents, SLAs.
• Candidates can have previous experience in implementation projects and architecture.