SAP Ariba Functional Consultant

Vericence; United States; Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Vericence is seeking an experienced SAP Ariba Functional Consultant with strong AMS experience to support and optimize our S2P/P2P landscape. You will provide production support, incident management, testing, and drive continuous improvement across SAP Ariba integrated with SAP S/4HANA.

The ideal candidate will have deep functional expertise across Ariba modules, hands-on configuration, and a proven track record of issue resolution while ensuring system stability and smooth procurement processes

Qualifications

• Bachelor's degree in Information Systems, Business, Supply Chain, or related field.
• 8+ years of AMS or production support experience supporting SAP Ariba environments.
• Hands-on configuration experience in SAP Ariba modules: Buying and Invoicing; Sourcing; Contracts; Supplier Lifecycle and Performance (SLP); Guided Buying.
• Experience supporting integrations between SAP Ariba and SAP S/4HANA or ECC.
• Experience with incident management, root cause analysis, and ticketing tools such as ServiceNow, Jira, or similar platforms.
• Strong communication and stakeholder management skills.
• Experience with SAP Business Network.
• Experience with CIG (Cloud Integration Gateway).
• Knowledge of vendor onboarding, supplier master data, invoice reconciliation, and procurement compliance processes.
• Experience supporting global deployments and multi-country procurement operations.
• Familiarity with Agile and ITIL methodologies.
• Experience working with offshore/onshore AMS support models.

Responsabilités

• Provide Level 2 and Level 3 functional support for SAP Ariba in an AMS environment.
• Manage incidents, service requests, problems, and enhancements per SLAs.
• Perform root cause analysis and drive production issue resolution.
• Collaborate with stakeholders across procurement, AP, and technical teams to resolve end-to-end issues.
• Support monthly releases, system upgrades, regression testing, and deployments.
• Analyze business requirements and configure SAP Ariba to meet evolving needs.
• Monitor and support SAP Ariba-SAP S/4HANA integrations.
• Create functional specs and work with developers on enhancements.
• Conduct SIT, UAT, and regression testing.
• Develop and maintain process docs and knowledge articles.
• Engage in continuous improvement for procurement and supplier management processes.
• Support compliance, audit, and governance relevant to procurement systems.

Connaissances

AMS production support

Incident management

Root cause analysis

Stakeholder management

SLA adherence

Documentation

Testing (SIT/UAT)

SAP Ariba modules knowledge

Experience with SAP Business Network

AgileITIL familiarity

Formation

Bachelor's degree in Information Systems, Business, Supply Chain, or related field

Outils

ServiceNow

Jira

Description du poste

We are seeking an experienced SAP Ariba Functional Consultant with strong AMS experience to support and enhance our S2P/P2P landscape. The consultant will serve as a key functional resource responsible for production support, incident management, service requests, testing, and ongoing optimization of SAP Ariba solutions integrated with SAP S/4HANA.

The ideal candidate will have deep functional expertise across Ariba modules, experience supporting business users in a production environment, and a proven track record of driving issue resolution while ensuring system stability and continuous improvement.

Key Responsibilities

• Provide Level 2 and Level 3 functional support for SAP Ariba applications in an AMS environment.
• Manage incidents, service requests, problem tickets, and enhancement requests in accordance with SLAs.
• Perform root cause analysis and drive resolution of production issues.
• Collaborate with business stakeholders, procurement teams, AP teams, and technical resources to resolve end-to-end process issues.
• Support monthly releases, system upgrades, regression testing, and deployment activities.
• Analyze business requirements and configure SAP Ariba solutions to meet evolving business needs.
• Monitor and support integrations between SAP Ariba and SAP S/4HANA.
• Create functional specifications and collaborate with developers on custom enhancements.
• Conduct testing activities, including SIT, UAT, and regression testing.
• Develop and maintain process documentation, knowledge articles, and support procedures.
• Participate in continuous improvement initiatives focused on procurement and supplier management processes.
• Support compliance, audit, and governance requirements related to procurement systems.

Required Qualifications

• Bachelor's degree in Information Systems, Business, Supply Chain, or related field.
• 8+ years of AMS or production support experience supporting SAP Ariba environments.
• Hands-on configuration experience in one or more SAP Ariba modules:
• Buying and Invoicing
• Sourcing
• Contracts
• Supplier Lifecycle and Performance (SLP)
• Guided Buying
• Experience supporting integrations between SAP Ariba and SAP S/4HANA or ECC.
• Experience with incident management, root cause analysis, and ticketing tools such as ServiceNow, Jira, or similar platforms.
• Strong communication and stakeholder management skills.
• Experience with SAP Business Network.
• Experience with CIG (Cloud Integration Gateway).
• Knowledge of vendor onboarding, supplier master data, invoice reconciliation, and procurement compliance processes.
• Experience supporting global deployments and multi-country procurement operations.
• Familiarity with Agile and ITIL methodologies.
• Experience working with offshore/onshore AMS support models.