SAP AMS Support Consultant (SAP PP & SAP MM)

The Config Team; United States; Remote; USD 94,000 - 120,000; Full time

Benefits offered by this job

24 days holiday

Birthday day off

Volunteer day

Holiday buy & sell

Bupa private healthcare

5% employer matched pension

Life insurance 4x annual salary

Electric car lease scheme

Funded social events

Personal development investment

CSR initiatives

Job summary

The Config Team is seeking a Senior SAP AMS Support Consultant (SAP PP & SAP MM) to deliver day-to-day client support, manage incidents, and lead complex SAP changes. You will work closely with customers and internal teams, applying ITIL-aligned processes to ensure high-quality service and continuous improvement in SAP PP, MM, and SD areas.

This permanent, UK-based role offers a comprehensive benefits package and opportunities to influence delivery strategies while working with a dedicated

Qualifications

• Functional experience within SAP PP.
• Background in an SAP support or SAP AMS environment.
• Experience with SAP SD and SAP MM configurations or processes.
• Ability to solve functional SAP problems and drive resolution.
• Experience engaging with internal and external stakeholders in a support setting.
• Valid UK driving licence and right to work in the UK.

Responsibilities

• Manage day-to-day client requirements, including Service Requests and Incident Resolution.
• Lead complex changes and contribute to project delivery within SAP MM/PP domains.
• Improve SAP-related processes and mentor less-experienced team members.
• Collaborate with customers and delivery teams to ensure high-quality AMS support.

Skills

SAP PP

SAP SD

SAP MM

Stakeholder management

UK driving licence

Right to work in the UK

Mobile SAP ITS

Issue investigation

Job description

Job Information

• Job title: Senior SAP AMS Support Consultant (SAP PP & SAP MM)
• Employment: Permanent
• Location: UK based
• Salary: Excellent basic salary
• Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!

About the Company

The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains. Each project we deliver is different from the next. We can offer an environment that brings a variety of projects at the forefront of modern supply chain solutions.

The Config Team A leading SAP Supply Chain Software Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people. We aim to delight customers with the exceptional delivery of SAP projects.

Responsibilities

To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner. This is a senior, customer-facing role with responsibility for managing and delivering day-to-day client requirements, including Service Requests, Incident Resolution and Problem Management, in line with ITIL methodology and Service Level Agreements. The successful candidate will also lead complex changes, contribute to project delivery, resolve challenging issues and improve SAP-related processes. As a subject-matter expert, the Senior AMS Consultant will work closely with customers and colleagues across our delivery teams. The role also includes supporting the development of less-experienced team members through coaching, mentoring and knowledge sharing. To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP MM, and SAP PP.

Requirements

• Functional experience within SAP PP.
• Good knowledge on processes and best practice principles within specialist area of SAP.
• Background in an SAP support or SAP AMS environment.
• To be able to demonstrate problem solving abilities in SAP.
• Ability to deal with internal and external stakeholders in a support environment.
• A full valid UK driving licence.
• Right to work in the UK.
• Functional and/or configuration experience within SAP SD and SAP MM.
• Experience of using or implementing mobile solutions either in SAP ITS or using a Third Party Product with SAP.
• Able to investigate issues and bugs.

Why Apply

Work with globally recognised brands. Join a software business with an exceptional 98% customer retention rate. Work Where Works approach. Opportunity to build and shape our partner strategy. Work with innovative SAP software products and solutions. Excellent career progression and learning & development opportunities. Be part of a collaborative, supportive and people-focused culture. Find out more about Life At The Config Team on Glassdoor where we our proud to say employees rate us 4.9 / 5 stars! https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm At The Config Team, our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported. We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.