Sandalwood Management, Inc. is hiring : ASSISTANT COMMUNITY MANAGER in San Antoni

Sandalwood Management, Inc.; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A growing property management firm in San Antonio seeks a motivated Assistant Community Manager to enhance resident experiences. The role involves customer service, property management, and administrative tasks, ideal for candidates with multifamily experience. Join a supportive team with opportunities for growth and a competitive hourly wage.

Benefits

Competitive hourly wage

Monthly renewal commission

Opportunities for professional growth

Qualifications

• 2+ years of experience in multifamily property management.
• Excellent interpersonal and communication skills.
• Bilingual preferred, LIHTC/HUD experience preferred.

Responsibilities

• Provide exceptional customer service to residents.
• Conduct property tours and present apartments professionally.
• Coordinate with maintenance for timely response to work orders.

Skills

Communication

Customer Service

Administration

Computer Skills

Job description

We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We're currently seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.

Position Summary

The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It’s an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.

Key Responsibilities

• Provide exceptional customer service to residents
• Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner
• Respond to and resolve resident requests / concerns promptly and courteously
• Conduct property tours and present apartments to prospective residents in a professional and persuasive manner
• Support lease renewals and negotiate terms when needed
• Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections
• Collect, post and deposit rental and other income within 24 hours of collection.
• Keep all lease files current and complete.
• Maintain dead files in proper condition.
• Prepare and deliver all delinquency, eviction, and three-day notices to vacate.
• Review all lease files prior to move-in.
• Schedule renewals or move-outs.
• Conduct resident move-outs in accordance with state law and company standards.
• Assume Community Manager’s responsibilities when not available.

Qualifications

• 2+ years of experience in multifamily property management with a demonstrated track record of success
• Excellent interpersonal skills and communication skills
• Must possess a positive attitude and strong customer service skills
• Lease up experience
• Bilingual, strongly preferred
• LIHTC / HUD experience, strongly preferred
• Section 8 experience

What We Require

• Must be able to work Saturdays
• Valid driver’s license
• Must successfully pass pre-employment background check and drug test

Why Join Us?

• Competitive hourly wage $22-$24 / hour based on experience
• Monthly renewal commission
• Supportive and collaborative work environment
• Opportunities for professional growth and development

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