Samsung Inventory Control (FT)

2020 Companies; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

Health benefits

401(k) match

Paid time off

Scholarships

Employee assistance

Leadership program

Job summary

Samsung Experience Store in Newark, DE seeks a full-time Back of House Specialist to ensure flawless inventory, tool availability, and smooth store operations behind the scenes.

You will drive KPIs, assist with device troubleshooting, and help maintain presentation standards while supporting the front-of-house team to deliver an exceptional customer experience. This role requires evenings, weekends, and holidays as part of a retail schedule.

Qualifications

• Inventory control experience (2–4 years) at a lead or specialist level.
• Proficient in Excel for data analysis and reporting.
• Strong stockroom skills and safety standards.
• Clear communication with store leadership.
• Detail-oriented with adaptability to change.
• Integrity in handling high-value inventory.
• Team player with collaborative mindset.

Responsibilities

• Be the inventory control guru by overseeing back-of-house operations, inventory management, merchandising, and floor resets.
• Drive operational KPIs for sales, service, and excellence.
• Assist with basic device troubleshooting and service-ticket facilitation.
• Enhance the customer journey by supporting store operations behind the scenes.
• Maintain inventory accuracy and provide regular performance updates to leadership.
• Uphold presentation standards and clean audits for display areas.
• Communicate inventory activity to Retail Operations accurately and promptly.
• Stay informed on promotions, trends, and merchandise features.
• Assist in training teammates on Samsung technology.
• Ensure devices on display are fully functional through basic testing.

Skills

Inventory control

Data analysis (Excel)

Stockroom management

Communication

Adaptability

Integrity

Team player

Job description

Job Type: Regular

Work Location: Samsung Experience Store 8009 - Newark, DE 19702

Overview: Samsung and 2020 Companies are looking for passionate, full-time Back of House Specialists to join the team!

Step into our dynamic product theater-an interactive space where customers experience the best of Samsung's cutting-edge products and services.

As a Back of House Specialist , you are the organizational backbone of the store. Your role is essential in creating a seamless and energized environment by ensuring the team has the tools, inventory, and resources they need to deliver an exceptional customer experience.

With a sharp eye for detail and a commitment to operational excellence, you treat every task with care and precision. From maintaining accurate, well-organized inventory to sharing key operational insights with store leadership, you help build trust and ensure everything runs smoothly behind the scenes so the team can shine out front.

Pay: $20.00 per hour

Schedule: Retail schedule with full-time hours; includes evenings and weekends

Work Location: Samsung Experience Store

This position is for an upcoming location. We are accepting applications in advance, with candidate outreach and interviews anticipated to begin in December 2026.

What's in it for You?

• Competitive pay, paid week
• Daily team-based incentive potential
• Next day pay on-demand with DailyPay
• Comprehensive health, dental, and vision benefits
• 401(k) program with company matching
• Paid time off and holidays
• Scholarship opportunities for employees and families
• Employee Assistance Program
• Leadership Development Program

About Us:

At 2020 Companies , we empower individuals to shape the future of technology. As a trusted partner to the world's leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.

Job Description:

Be the inventory control guru! Oversee all back-of-house operations, including inventory management, merchandising, and floor resets.

Drive operational KPIs, ensuring key performance measurements for sales, service, and operational excellence are met.

Proactively and courteously assist with customer issues, providing basic device troubleshooting and service ticket facilitation.

Enhance the customer experience by assisting with their journey throughout the store.

Maintain inventory accuracy by identifying and correcting stock variances, and provide store leadership with regular inventory performance updates.

Use your expertise to maintain our presentation standards, ensuring clean audits and a flawless visual display.

Maintain a high-energy, professional attitude at all times, fostering a positive team environment.

Accurately track and communicate all inventory and operational activities to Retail Operations.

Maintain knowledge of current promotions, trends, merchandise features, and store inventory.

Embrace training others to stay current on Samsung technology.

Conduct basic device troubleshooting and testing, ensuring all devices on display are fully functional.

Qualifications

• Inventory Control: 2-4 years of experience in inventory control at a leader or specialist level with a proven track record.
• Data Analysis: Strong proficiency in Excel with the ability to analyze data, create reports, and develop action plans for operational efficiency.
• Operational Excellence: Strong stockroom expertise to prevent inventory loss and ensure all stockroom organizational and safety standards are maintained.
• Communication: Strong communication skills and the ability to articulate results and insights to store leadership.
• Adaptability: Flexible and adaptable with a keen eye for detail, and the ability to quickly pivot due to rapidly changing needs of the back of house.
• Integrity: A strong commitment to integrity due to the management of high-value inventory.
• Team Player: A proven track record of success through collaboration and a positive attitude.
• Must be able to work retail hours, including evenings, weekends, and holidays.

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020's Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or o