Sample Preparation Technician - Onsite Madison, WI

Eurofins US Food, Feed, & Supplement Testing; Madison (WI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Food Testing in Madison, WI is seeking a detail-oriented Sample Preparation Specialist to support GMP/GLP compliant lab operations. You will label, transfer, mill, weigh and prepare samples, ensuring accuracy and safety.

The role emphasizes communication with internal customers, problem solving, and collaboration with the client service team. A High School diploma and basic computer skills are required; experience helpful.

Qualifications

• High School diploma or equivalent.
• 2+ years’ experience in a position with high attention to detail.
• Ability to learn new tasks and adapt to changing priorities.
• Reside within a commutable distance to Madison, WI lab.

Responsibilities

• Performs sample preparation tasks to ensure sample homogeneity (labeling, transferring, liquid nitrogen use, milling, blending, weighing).
• Communicates sample information effectively and resolves discrepancies.
• Handles internal customer inquiries and assists with problem solving.
• Works with customer service coordinators to resolve client or sample issues.
• Introduces and develops improvement ideas for the group with others.
• Learns sample preparation procedures involving larger equipment.
• Performs equipment maintenance/basic repairs and places work orders.

Skills

Attention to detail

Customer service

Communication

Problem solving

Documentation

Learn new tasks

Critical thinking

Conflict resolution

Education

High School diploma or equivalent

Job description

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in‑vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Performs any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
• Communicates sample information effectively.
• Communicates discrepancies to appropriate personnel, and assists with problem solving.
• Handles internal customer inquiries and requests.
• Works with the customer service coordinators to resolve client or sample issues.
• Introduces and develops improvement ideas for the group with the assistance of others.
• Learns sample preparation procedures involving larger equipment.
• Learns how to perform equipment maintenance/basic repairs and place work orders.
• Introduction to cross-training between food and dietary supplement prep procedures.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications

• High School diploma or equivalent.
• Working knowledge of computers.
• 2+ years’ experience in a position with high attention to detail.
• Related experience preferred but not required.
• Customer service skills including attention to detail, accuracy, confidentiality and effective communication skills.
• Ability to identify and communicate customer service needs.
• Conflict resolution skills.
• Good documentation skills.
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Reside within a commutable distance to Madison, WI lab.

Additional Information

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.