Sample Administration Technician I (Crown Point, IN)

IEH Laboratories and Consulting Group; Crown Point (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Sample Administration Technician I to join their dedicated food testing laboratory. This full-time role involves handling customer inquiries, managing inventory, and ensuring the accuracy of reports. Ideal candidates will have a strong background in customer service, excellent communication skills, and proficiency in MS Office applications. The position requires a friendly demeanor and the ability to thrive in a fast-paced environment. With a commitment to food safety, this opportunity offers a chance to contribute to quality assurance in the food supply chain.

Qualifications

• An associate’s degree in Science or related field preferred.
• 1 year of customer service experience required.

Responsibilities

• Handle incoming calls and assist customers.
• Monitor courier activity and ensure report accuracy.

Skills

Customer Service Experience

Computer Skills (MS Office, Excel, Word)

Typing Speed (35 WPM)

Aseptic Technique

Communication Skills

Multi-tasking

Education

Associate's Degree in Science

High School Diploma or GED

Job description

Sample Administration Technician I (Crown Point, IN)

Join to apply for the Sample Administration Technician I (Crown Point, IN) role at IEH Laboratories and Consulting Group.

DonLevy Laboratories, part of the IEH Laboratories and Consulting Group, is now accepting applications for a Sample Administration Technician I at its facility in Crown Point, IN.

DonLevy Laboratories is an independent, commercial, food testing laboratory dedicated to food safety and committed to quality challenges throughout the supply chain. We perform microbiological and chemistry analyses on environmental, raw material, and finished product samples submitted by food companies industry-wide.

Ideal Candidates Will Possess The Following:

• An associate’s degree in Science or related field (preferred); a high school diploma or GED (required)
• 1 Year Of Customer Service Experience (required)
• Excellent computer skills (MS Office, Excel, Word)
• Typing speed of 35 WPM and proficiency with 10-key data entry
• Excellent written and verbal communication skills
• A friendly and professional demeanor
• Sound judgment in day-to-day interactions
• Ability to multi-task and work well in a fast-paced environment
• Ability to occasionally lift up to 30lbs above waist level
• Understanding of aseptic technique in the laboratory

Sample Administration Technician duties include: handling incoming calls and assisting customers, dispatching and monitoring courier activity, inventory and quality control, data entry, ensuring report accuracy, and other administrative tasks and general support duties as assigned.

This is a full-time position in which the employee will be eligible for standard benefits after a brief waiting period. The shift for this position is Monday through Friday, starting between 6:00am-9:00am. The laboratory operates weekends, so candidates must be willing to work occasional weekends and holidays.

Due to exposure to various food allergens in the laboratory environment, applicants with moderate-to-severe food allergies are discouraged from applying.

To apply for this position please access the company’s job posting at: https://apps.iehlabs.com/applyatieh.html#68191cd6b3e9a8c47eb4229d

After navigating to the URL listed above, you will be asked to complete optional self-identification surveys and submit your cover letter, resume and references in a combined, single PDF.

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