Salon Receptionist - Dadeland Mall

JCPenney; Miami (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading salon team as a Salon Receptionist at JCPenney in Dadeland Mall. This role focuses on delivering exceptional customer service, driving sales, and collaborating with salon associates to enhance client experiences. Enjoy a competitive benefits package and discounts on JCPenney merchandise.

Benefits

Medical/Dental/Vision

401(k) with company match

Paid vacation/holidays

Employee discounts

Qualifications

• Passion for salon products and services.
• Ability to drive sales and customer service.
• Strong problem-solving skills.

Responsibilities

• Educate customers about salon products and services.
• Drive conversion and sales for salon services.
• Assist customers with hair concerns and solutions.

Skills

Customer Service

Sales

Problem Solving

Job description

Join to apply for the Salon Receptionist - Dadeland Mall role at JCPenney

At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow, and for life. We exude passion, integrity, teamwork, leadership, pride, and respect every day!

We are looking for professionals who want to join us as a force of change — individuals who will strive to understand their clients and their expectations better than ever before, and who are driven to respond in a timely fashion by listening and interacting.

The Salon Receptionist supports the salon team by providing a superior client experience through offering additional styling services and product benefits to make our salon the destination of choice!

What We Look For

1. Educate Customers: You know it all. Customers appreciate your expertise and understanding of retail product benefits and the value of each hair service. You love finding the perfect solution to help customers maintain their desired look and feel beautiful.
2. Drive conversion and sales: You enjoy complimenting people and turning retail customers into JCPenney Salon clients by highlighting the value of our services and products. Your efforts help grow the salon!
3. Assist Customers: You actively seek out customers and do everything you can to make their experience unforgettable. You listen, help, educate, and offer solutions to their hair concerns through salon services and retail products.
4. Partner with Salon Associates: You work closely with salon team members, offering additional services such as deep conditioning, glossing, and coloring to their clients, fostering collaboration and teamwork.

Qualifications

1. Passion for Salon: You love products and salon services. You genuinely enjoy understanding the benefits of products and various salon treatments. You thrive on being active on your feet, paying attention to customer needs, and making people happy!
2. Results: You solve problems and make smart decisions that drive sales, profit, or customer service. You work efficiently and inspire strong performance in yourself and others.
3. Ownership: You provide excellent customer service, build positive relationships, and take accountability for your actions and outcomes.
4. Intensity: You proactively find ways to enhance the customer experience, show confidence and courage to do what’s right, and act with energy and urgency.

What You Get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for discounts on JCPenney merchandise. Paid holidays and additional compensation are provided for scheduled holiday work. For details, visit yourjcpbenefits.com.

About JCPenney

JCPenney is a shopping destination for diverse, working American families. With inclusivity at its core, our products meet everyday needs and help commemorate special occasions with style, quality, and value. We offer fashion, apparel, home, beauty, and jewelry from various brands, along with personal services like salon, portrait, and optical. Serving customers through stores and online, we celebrate over 120 years as an iconic American brand.