Salon Operations Lead & Team Coach

SmartStyle Salons; Appleton (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

SmartStyle Salons in Appleton, Wisconsin is seeking an Assistant Salon Manager to lead daily operations, inspire the team, and ensure guest satisfaction. You’ll coach stylists, manage schedules, and help grow the salon's client base while upholding Regis franchise standards.

Responsibilities include staffing, training, resolving issues, and maintaining quality hair services. A cosmetology or barber license is required, with a flexible schedule including evenings and weekends; occasional travel

Qualifications

• Demonstrated leadership and customer-service focus.
• Ability to train and develop staff and create a positive work environment.
• Flexibility to work evenings and weekends as required.
• Strong business sense with focus on salon profitability.
• Willingness to travel for mandatory meetings or trainings when needed.

Responsibilities

• Lead daily salon operations and provide clear direction for the team.
• Coach and mentor stylists to grow clientele and maintain high service standards.
• Oversee delivery of all hair care services and ensure guest satisfaction.
• Hire, train, and resolve conflicts professionally while maintaining salon morale.
• Manage scheduling, inventory, and administrative tasks to support profitability.

Skills

Leadership

Customer service

Staff development

Administrative tasks

Conflict resolution

Education

Cosmetology or barber license

Tools

POS system

Scheduling software

MS Office

Job description

SmartStyle Salons in Appleton, Wisconsin is seeking an Assistant Salon Manager to lead daily operations, inspire the team, and ensure guest satisfaction. You’ll coach stylists, manage schedules, and help grow the salon's client base while upholding Regis franchise standards.

Responsibilities include staffing, training, resolving issues, and maintaining quality hair services. A cosmetology or barber license is required, with a flexible schedule including evenings and weekends; occasional travel